Author: Steve Jenner
Publisher:
ISBN: 9780117082564
Category :
Languages : en
Pages : 58
Book Description
This guidance describes how benefits management addresses the challenges faced by senior managers and decision makers in any organisation - challenges magnified by tough economic conditions and the need to deliver greater value for money, whilst responding to increased expectations of more customer-focused services. Appropriately designed and applied benefits management can help address these challenges by optimizing the return on investments in change. It addresses the following key questions: What are benefits and benefits management?; Why do you need benefits management and what will you get from it?; What are the barriers to success?; How do you overcome the barriers to benefits realization?; How do you get started and sustain progress?; What techniques are available to you?; What are the key questions you should be asking? It is not specific to any one sector: the principles, practices and techniques apply to all sectors of the economy and across jurisdictions. Updated to align with Managing Benefits, 2nd edition 2014, this guidance describes how benefits management addresses the challenges faced by senior managers and decision makers in any organization - challenges magnified by tough economic conditions and the need to deliver greater value for money, whilst responding to increased expectations of more customer-focused services. This senior manager's guide is supported by more detailed practitioner guidance, Managing Benefits. (ISBN 9780117081109)
A Senior Manager's Guide to Managing Benefits
Author: Steve Jenner
Publisher:
ISBN: 9780117082564
Category :
Languages : en
Pages : 58
Book Description
This guidance describes how benefits management addresses the challenges faced by senior managers and decision makers in any organisation - challenges magnified by tough economic conditions and the need to deliver greater value for money, whilst responding to increased expectations of more customer-focused services. Appropriately designed and applied benefits management can help address these challenges by optimizing the return on investments in change. It addresses the following key questions: What are benefits and benefits management?; Why do you need benefits management and what will you get from it?; What are the barriers to success?; How do you overcome the barriers to benefits realization?; How do you get started and sustain progress?; What techniques are available to you?; What are the key questions you should be asking? It is not specific to any one sector: the principles, practices and techniques apply to all sectors of the economy and across jurisdictions. Updated to align with Managing Benefits, 2nd edition 2014, this guidance describes how benefits management addresses the challenges faced by senior managers and decision makers in any organization - challenges magnified by tough economic conditions and the need to deliver greater value for money, whilst responding to increased expectations of more customer-focused services. This senior manager's guide is supported by more detailed practitioner guidance, Managing Benefits. (ISBN 9780117081109)
Publisher:
ISBN: 9780117082564
Category :
Languages : en
Pages : 58
Book Description
This guidance describes how benefits management addresses the challenges faced by senior managers and decision makers in any organisation - challenges magnified by tough economic conditions and the need to deliver greater value for money, whilst responding to increased expectations of more customer-focused services. Appropriately designed and applied benefits management can help address these challenges by optimizing the return on investments in change. It addresses the following key questions: What are benefits and benefits management?; Why do you need benefits management and what will you get from it?; What are the barriers to success?; How do you overcome the barriers to benefits realization?; How do you get started and sustain progress?; What techniques are available to you?; What are the key questions you should be asking? It is not specific to any one sector: the principles, practices and techniques apply to all sectors of the economy and across jurisdictions. Updated to align with Managing Benefits, 2nd edition 2014, this guidance describes how benefits management addresses the challenges faced by senior managers and decision makers in any organization - challenges magnified by tough economic conditions and the need to deliver greater value for money, whilst responding to increased expectations of more customer-focused services. This senior manager's guide is supported by more detailed practitioner guidance, Managing Benefits. (ISBN 9780117081109)
Benefit Realisation Management
Author: Gerald Bradley
Publisher: CRC Press
ISBN: 1317175182
Category : Business & Economics
Languages : en
Pages : 393
Book Description
The first edition of Gerald Bradley's Benefit Realisation Management quickly established itself as the definitive, practical guide to using measures to track performance throughout the life of a project or programme; enabling organisations to eliminate wasted investment, realise more benefits and realise them earlier. The second edition takes you step-by-step through the benefits realisation process, explaining along the way, how to: * define your projects and programmes by mapping the benefits * produce a convincing and accurate business case * communicate the benefits and get all your stakeholders on board * agree the measures you will use to encourage the desired behaviours, to monitor progress and to assess the ultimate success of the project or programme * use the benefits realisation approach to understand and address the human aspects of the project, including resistance to change, training needs and new ways of working * integrate this approach into your organisation's culture and systems The second edition includes expanded guidance on benefits realisation for portfolio management and includes revisions to the original text along with additional case study examples. The text of the latest edition is now printed in four-colour which make the detailed and varied benefit maps throughout the text immediately more striking and comprehensible. The benefits realisation management methodology fits closely with existing programme and project management approaches such as MSP and Prince 2, making it appropriate for both public and private sector environments. If you are investing heavily in change management, IT infrastructure or project working, then this book is a must-read that will justify its price many times over.
Publisher: CRC Press
ISBN: 1317175182
Category : Business & Economics
Languages : en
Pages : 393
Book Description
The first edition of Gerald Bradley's Benefit Realisation Management quickly established itself as the definitive, practical guide to using measures to track performance throughout the life of a project or programme; enabling organisations to eliminate wasted investment, realise more benefits and realise them earlier. The second edition takes you step-by-step through the benefits realisation process, explaining along the way, how to: * define your projects and programmes by mapping the benefits * produce a convincing and accurate business case * communicate the benefits and get all your stakeholders on board * agree the measures you will use to encourage the desired behaviours, to monitor progress and to assess the ultimate success of the project or programme * use the benefits realisation approach to understand and address the human aspects of the project, including resistance to change, training needs and new ways of working * integrate this approach into your organisation's culture and systems The second edition includes expanded guidance on benefits realisation for portfolio management and includes revisions to the original text along with additional case study examples. The text of the latest edition is now printed in four-colour which make the detailed and varied benefit maps throughout the text immediately more striking and comprehensible. The benefits realisation management methodology fits closely with existing programme and project management approaches such as MSP and Prince 2, making it appropriate for both public and private sector environments. If you are investing heavily in change management, IT infrastructure or project working, then this book is a must-read that will justify its price many times over.
Benefits Realization Management: A Practice Guide
Author:
Publisher: Project Management Institute
ISBN: 1628254815
Category : Business & Economics
Languages : en
Pages : 133
Book Description
Benefits realization is the common thread that runs from organizational strategy through project deliverables that contribute benefits. Yet, according to PMI's 2018 Pulse of the Profession Report: Success in Disruptive Times, only one in three organizations report high benefits realization maturity. This practice guide provides a comprehensive look at the topic of benefits realization in of portfolio, program, and project management. It will help readers tackle this important topic and drive more successful outcomes and better strategic alignment in your organization. Inside this practice guide readers will find: standardized definitions for benefits realization, benefits realization management and associated benefits realization terms; the core principles of benefits realization; the benefits realization management life cycle from organizational mission, vision, and strategy through project deliverables and success measurement, and how it contributes to the expected benefits and value that the organization intends to realize; and a framework and guidance to help practitioners manage benefits realization in organizational project management and portfolio, program, and project management. As with all PMI standards and publications, this practice guide also aligns with our other standards including: A Guide to the Project Management Body of Knowledge (PMBOK Guide)®—Sixth Edition; The Standard for Program Management—Fourth Edition; and The Standard for Portfolio Management—Fourth Edition.
Publisher: Project Management Institute
ISBN: 1628254815
Category : Business & Economics
Languages : en
Pages : 133
Book Description
Benefits realization is the common thread that runs from organizational strategy through project deliverables that contribute benefits. Yet, according to PMI's 2018 Pulse of the Profession Report: Success in Disruptive Times, only one in three organizations report high benefits realization maturity. This practice guide provides a comprehensive look at the topic of benefits realization in of portfolio, program, and project management. It will help readers tackle this important topic and drive more successful outcomes and better strategic alignment in your organization. Inside this practice guide readers will find: standardized definitions for benefits realization, benefits realization management and associated benefits realization terms; the core principles of benefits realization; the benefits realization management life cycle from organizational mission, vision, and strategy through project deliverables and success measurement, and how it contributes to the expected benefits and value that the organization intends to realize; and a framework and guidance to help practitioners manage benefits realization in organizational project management and portfolio, program, and project management. As with all PMI standards and publications, this practice guide also aligns with our other standards including: A Guide to the Project Management Body of Knowledge (PMBOK Guide)®—Sixth Edition; The Standard for Program Management—Fourth Edition; and The Standard for Portfolio Management—Fourth Edition.
Managing Benefits
Author: Steve Jenner
Publisher:
ISBN: 9780117082519
Category : Capital investments
Languages : en
Pages : 271
Book Description
Projects and programmes should achieve a return on the investment made by the owner or sponsor. This return is now thought of as the benefits that accrue from the investment: some financial, others perhaps harder to define, but nonetheless just as important in justifying the investment. Making sure that they are realised, and that unanticipated benefits are maximised, is as important as the initial justification, and without that many projects have earned a bad name for project management. This publication provides comprehensive guidance on how to manage delivery of the benefits used to justify investment in change. It provides guidance for all involved in successful change delivery from senior responsible owners and directors through to portfolio, programme and project managers. The guidance is the source material for an accredited qualification from APMG-International
Publisher:
ISBN: 9780117082519
Category : Capital investments
Languages : en
Pages : 271
Book Description
Projects and programmes should achieve a return on the investment made by the owner or sponsor. This return is now thought of as the benefits that accrue from the investment: some financial, others perhaps harder to define, but nonetheless just as important in justifying the investment. Making sure that they are realised, and that unanticipated benefits are maximised, is as important as the initial justification, and without that many projects have earned a bad name for project management. This publication provides comprehensive guidance on how to manage delivery of the benefits used to justify investment in change. It provides guidance for all involved in successful change delivery from senior responsible owners and directors through to portfolio, programme and project managers. The guidance is the source material for an accredited qualification from APMG-International
ISO 21500 in Practice - A Management Guide
Author: Andre Legerman
Publisher: Van Haren
ISBN: 940180558X
Category : Architecture
Languages : en
Pages : 105
Book Description
ISO 21500, officially published in September 2012, is the first overarching guideline for project management that presents a common frame of reference and a process standard. This international standard firmly positions projects within the context of programs and project portfolios and is the basis for further development of the project management profession. This book explains the background, the value, the implementation and the application of ISO 21500 for each type of organization. It describes what you, as a customer, supplier, manager or member of project staff, can do or maybe should do with the guideline. The book supplies answers to the 100 most common asked questions about ISO 21500 with the focus on the value of the guideline for the project management practice. The target audience of this book includes: - Senior managers and project sponsors, so that they gain a better understanding of the principles and practice of project management and therefore provide appropriate support and guidance to their project managers, project management teams, and the project teams; - Project managers, project management teams, and project team members, so that they have a common base of comparison of their project standards and practices with those of others; - Developers of national or organizational standards, for use in developing project management standards, which are consistent at a core level with those of others. - Consultants, educators, coaches and trainers in the project management discipline. They can connect various generally known and bespoke project management methods, models and best practices to the ISO 21500 framework as a common frame of reference.
Publisher: Van Haren
ISBN: 940180558X
Category : Architecture
Languages : en
Pages : 105
Book Description
ISO 21500, officially published in September 2012, is the first overarching guideline for project management that presents a common frame of reference and a process standard. This international standard firmly positions projects within the context of programs and project portfolios and is the basis for further development of the project management profession. This book explains the background, the value, the implementation and the application of ISO 21500 for each type of organization. It describes what you, as a customer, supplier, manager or member of project staff, can do or maybe should do with the guideline. The book supplies answers to the 100 most common asked questions about ISO 21500 with the focus on the value of the guideline for the project management practice. The target audience of this book includes: - Senior managers and project sponsors, so that they gain a better understanding of the principles and practice of project management and therefore provide appropriate support and guidance to their project managers, project management teams, and the project teams; - Project managers, project management teams, and project team members, so that they have a common base of comparison of their project standards and practices with those of others; - Developers of national or organizational standards, for use in developing project management standards, which are consistent at a core level with those of others. - Consultants, educators, coaches and trainers in the project management discipline. They can connect various generally known and bespoke project management methods, models and best practices to the ISO 21500 framework as a common frame of reference.
FT Guide to Management
Author: Ann Francke
Publisher: Pearson UK
ISBN: 0273794736
Category : Business & Economics
Languages : en
Pages : 377
Book Description
Publisher: Pearson UK
ISBN: 0273794736
Category : Business & Economics
Languages : en
Pages : 377
Book Description
Ask a Manager
Author: Alison Green
Publisher: Ballantine Books
ISBN: 0399181822
Category : Business & Economics
Languages : en
Pages : 306
Book Description
From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together
Publisher: Ballantine Books
ISBN: 0399181822
Category : Business & Economics
Languages : en
Pages : 306
Book Description
From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together
The Manager's Guide to HR
Author: Max Muller
Publisher: AMACOM
ISBN: 0814433030
Category : Business & Economics
Languages : en
Pages : 323
Book Description
Managing people is a tricky business—and managers and small business owners need a clear understanding of the essentials of human resources to survive. The original edition of The Manager’s Guide to HR gives you an introduction to the regulations, rights, and responsibilities related to hiring and firing, benefits, compensation, documentation, performance evaluations, training, and more. However, much has changed since then. Extensively revised, this second edition covers all the key areas of the original edition and brings you up to speed on current developments in employment law, including: How social media is changing the recruitment landscape Shifting labor standards regarding compensation and benefits The National Labor Relations Board’s stance on work-related employee speech on social media The Employee Retirement Income Security Act New record-keeping requirements Amendments to the Family and Medical Leave Act and the Americans with Disabilities Act Featuring step-by-step guidance on everything from COBRA compliance to privacy issues, The Manager’s Guide to HR is now once again the most up-to-date, invaluable resource any manager of personnel could have.
Publisher: AMACOM
ISBN: 0814433030
Category : Business & Economics
Languages : en
Pages : 323
Book Description
Managing people is a tricky business—and managers and small business owners need a clear understanding of the essentials of human resources to survive. The original edition of The Manager’s Guide to HR gives you an introduction to the regulations, rights, and responsibilities related to hiring and firing, benefits, compensation, documentation, performance evaluations, training, and more. However, much has changed since then. Extensively revised, this second edition covers all the key areas of the original edition and brings you up to speed on current developments in employment law, including: How social media is changing the recruitment landscape Shifting labor standards regarding compensation and benefits The National Labor Relations Board’s stance on work-related employee speech on social media The Employee Retirement Income Security Act New record-keeping requirements Amendments to the Family and Medical Leave Act and the Americans with Disabilities Act Featuring step-by-step guidance on everything from COBRA compliance to privacy issues, The Manager’s Guide to HR is now once again the most up-to-date, invaluable resource any manager of personnel could have.
Mentor Guide
Author: Gareth Lewis
Publisher: Routledge
ISBN: 0750636777
Category : Mentoring in business
Languages : en
Pages : 110
Book Description
The structure of the programme: There are two main guiding principles for the way in which the programme is organized: Firstly, the workbooks are grouped according to the Key Roles of Management. There are two core modules which focus on the personal skills required by all managers to help underwrite competence in all areas. Manage Activities describes the principles of managing the processes and activities of any organisation in its efforts to satisfy the needs of their customers. Manage Resources looks at the acquisition, control and monitoring of financial and other resources. Manage People looks at the principles of leadership, managing performance and developing people. Manage Information looks at the acquisition, storage and use of information for communication, problem solving and decision making. Together, these key roles provide a comprehensive description of the fundamental principles of management as it applies in all organisations. Secondly, the workbooks are grouped according to levels of management. The series is organised on two levels - representing different levels of management seniority and responsibility. Level 4 represents first line management. In accredited programmes this is equivalent to N/SVQ level 4, Certificate in Management or CMS. Level 5 is equivalent to middle/senior management and is accredited at N/SVQ level 5, Diploma in Management or DMS. Finally, the programme covers all of the knowledge and principles in respect of all units of competence in the MCI standards at levels 4 and level 5. These links are shown in the maps provided in the User Guide. The Programme is designed to satisfy the requirements of awarding bodies for qualifications in management at both levels.
Publisher: Routledge
ISBN: 0750636777
Category : Mentoring in business
Languages : en
Pages : 110
Book Description
The structure of the programme: There are two main guiding principles for the way in which the programme is organized: Firstly, the workbooks are grouped according to the Key Roles of Management. There are two core modules which focus on the personal skills required by all managers to help underwrite competence in all areas. Manage Activities describes the principles of managing the processes and activities of any organisation in its efforts to satisfy the needs of their customers. Manage Resources looks at the acquisition, control and monitoring of financial and other resources. Manage People looks at the principles of leadership, managing performance and developing people. Manage Information looks at the acquisition, storage and use of information for communication, problem solving and decision making. Together, these key roles provide a comprehensive description of the fundamental principles of management as it applies in all organisations. Secondly, the workbooks are grouped according to levels of management. The series is organised on two levels - representing different levels of management seniority and responsibility. Level 4 represents first line management. In accredited programmes this is equivalent to N/SVQ level 4, Certificate in Management or CMS. Level 5 is equivalent to middle/senior management and is accredited at N/SVQ level 5, Diploma in Management or DMS. Finally, the programme covers all of the knowledge and principles in respect of all units of competence in the MCI standards at levels 4 and level 5. These links are shown in the maps provided in the User Guide. The Programme is designed to satisfy the requirements of awarding bodies for qualifications in management at both levels.
IT-CMF – A Management Guide - Based on the IT Capability Maturity FrameworkTM (IT-CMFTM) 2nd edition
Author: Declan Kavanagh
Publisher: Van Haren
ISBN: 9401801975
Category : Architecture
Languages : en
Pages : 241
Book Description
This management guide offers an introduction to the IT Capability Maturity FrameworkTM (IT-CMFTM), 2nd edition. The IT-CMF offers a comprehensive suite of tried and tested practices, organizational assessment approaches, and improvement roadmaps covering key IT capabilities needed to optimize value and innovation in the IT function and the wider organization. It enables organizations to devise more robust strategies, make better-informed decisions, and perform more effectively, efficiently, and consistently. IT-CMF is: • An integrated management toolkit covering 36 key capability management disciplines, with organizational maturity profiles, assessment methods, and improvement roadmaps for each. • A coherent set of concepts and principles, expressed in business language, that can be used to guide discussions on setting goals and evaluating performance. • A unifying (or umbrella) framework that complements other, domain-specific frameworks already in use in the organization, helping to resolve conflicts between them, and filling gaps in their coverage. • Industry/sector and vendor independent. IT-CMF can be used in any organizational context to guide performance improvement. • A rigorously developed approach, underpinned by the principles of Open Innovation and guided by the Design Science Research methodology, synthesizing leading academic research with industry practitioner expertise ‘IT-CMF provides us with a structured and systematic approach to identify the capabilities we need, a way to assess our strengths and weaknesses, and clear pathways to improve our performance.’ Suresh Kumar, Senior Executive Vice President and Chief Information Officer, BNY Mellon ‘To successfully respond to competitive forces, organizations need to continually review and evolve their existing IT practices, processes, and cultural norms across the entire organization. IT-CMF provides a structured framework for them to do that.’ Christian Morales, Corporate Vice President and General Manager EMEA, Intel Corporation ‘We have successfully applied IT-CMF in over 200 assignments for clients. It just works. Or, as our clients confirm, it helps them create more value from IT.’ Ralf Dreischmeier, Senior Partner and Managing Director, The Boston Consulting Group ‘By using IT-CMF, business leaders can make sure that the tremendous potential of information technology is realized in their organizations.’ Professor Philip Nolan, President, Maynooth University ‘I believe IT-CMF to be comprehensive and credible. Using the framework helps organizations to objectively identify and confirm priorities as the basis for driving improvements.’ Dr Colin Ashurst, Senior Lecturer and Director of Innovation, Newcastle University Business School
Publisher: Van Haren
ISBN: 9401801975
Category : Architecture
Languages : en
Pages : 241
Book Description
This management guide offers an introduction to the IT Capability Maturity FrameworkTM (IT-CMFTM), 2nd edition. The IT-CMF offers a comprehensive suite of tried and tested practices, organizational assessment approaches, and improvement roadmaps covering key IT capabilities needed to optimize value and innovation in the IT function and the wider organization. It enables organizations to devise more robust strategies, make better-informed decisions, and perform more effectively, efficiently, and consistently. IT-CMF is: • An integrated management toolkit covering 36 key capability management disciplines, with organizational maturity profiles, assessment methods, and improvement roadmaps for each. • A coherent set of concepts and principles, expressed in business language, that can be used to guide discussions on setting goals and evaluating performance. • A unifying (or umbrella) framework that complements other, domain-specific frameworks already in use in the organization, helping to resolve conflicts between them, and filling gaps in their coverage. • Industry/sector and vendor independent. IT-CMF can be used in any organizational context to guide performance improvement. • A rigorously developed approach, underpinned by the principles of Open Innovation and guided by the Design Science Research methodology, synthesizing leading academic research with industry practitioner expertise ‘IT-CMF provides us with a structured and systematic approach to identify the capabilities we need, a way to assess our strengths and weaknesses, and clear pathways to improve our performance.’ Suresh Kumar, Senior Executive Vice President and Chief Information Officer, BNY Mellon ‘To successfully respond to competitive forces, organizations need to continually review and evolve their existing IT practices, processes, and cultural norms across the entire organization. IT-CMF provides a structured framework for them to do that.’ Christian Morales, Corporate Vice President and General Manager EMEA, Intel Corporation ‘We have successfully applied IT-CMF in over 200 assignments for clients. It just works. Or, as our clients confirm, it helps them create more value from IT.’ Ralf Dreischmeier, Senior Partner and Managing Director, The Boston Consulting Group ‘By using IT-CMF, business leaders can make sure that the tremendous potential of information technology is realized in their organizations.’ Professor Philip Nolan, President, Maynooth University ‘I believe IT-CMF to be comprehensive and credible. Using the framework helps organizations to objectively identify and confirm priorities as the basis for driving improvements.’ Dr Colin Ashurst, Senior Lecturer and Director of Innovation, Newcastle University Business School