Author: Kucht Campos, Juliana
Publisher: Universitätsverlag der TU Berlin
ISBN: 3798328609
Category : Business & Economics
Languages : en
Pages : 356
Book Description
This publication presents a methodology for planning sustainable supply chain initiatives, consisting of three scopes, each with its appropriate mechanism and background theory. The first one “Acting In” structures organizational practices in a “Framework for Managing Sustainable Supply Chain Practices”. The second scope “Acting Out” compares practices from 32 recognized sustainability leaders from five different industries through a “Benchmarks Practices Bank”. The third scope “Acting Beyond” supports defining and managing a portfolio of sustainable supply chain practices through a “Practices Portfolio Planning Matrix” which provides a list of opportunities for the exchange of knowledge between Germany and Brazil. The methodology significantly supports supply chain decision makers in planning initiatives and visualizing collaboration opportunities within a firm, industry and shared value chain perfective. As companies become more global, challenges also become greater, thus, a more systematic and holistic approach can lead the way for developing more innovative solutions. In der folgenden Doktorarbeit wird eine Methodologie zur Planung von Nachhaltigkeitsinitiativen im Bereich Supply Chain entwickelt, die aus drei Haupthandlungsfeldern besteht und für welche jeweils der theoretische Hintergrund, sowie geeignete Mechanismen aufgezeigt werden. Der erste Bereich, das sog. „Acting In“, strukturiert organisatorische Tätigkeiten und integriert diese in einen Rahmen, dem „Framework for Managing Sustainable Supply Chain Practices“. Der zweite Bereich - „Acting Out“ - vergleicht verschiedene Verfahren von 32 anerkannten, im Bereich Nachhaltigkeit führenden Unternehmen mit Hilfe der Datenbank “Benchmarks Practices Bank”. „Acting Beyond“ - der dritte Bereich - hilft dabei ein Portfolio mit nachhaltigen Maßnahmen im Supply Chain Bereich zu definieren. Hierfür wird die “Practices Portfolio Planning Matrix” eingeführt, welche gleichzeitig interessante Möglichkeiten zum Wissensaustausch zwischen Deutschland und Brasilien aufzeigt. Die erarbeitete Methodik ist sowohl für die Forschung, als auch für die Anwender im Supply Chain Bereich von großer Bedeutung. Die hier entwickelten Mechanismen unterstützen die Entscheider in den Unternehmen bei der Planung von Nachhaltigkeitsinitiativen im Supply Chain Bereich und verdeutlichen Kooperationsmöglichkeiten auf verschiedenen Ebenen: innerbetrieblich, auf derselben Wertschöpfungsstufe und über die gesamte Wertschöpfungskette hinweg. Da die Unternehmen immer globaler agieren, werden die Herausforderungen größer. Daher kann eine systematischere, ganzheitlichere Herangehensweise ein Ansatz sein, wenn es um die Entwicklung von innovativen Lösungen geht.
A methodology for planning sustainable supply chain initiatives
Author: Kucht Campos, Juliana
Publisher: Universitätsverlag der TU Berlin
ISBN: 3798328609
Category : Business & Economics
Languages : en
Pages : 356
Book Description
This publication presents a methodology for planning sustainable supply chain initiatives, consisting of three scopes, each with its appropriate mechanism and background theory. The first one “Acting In” structures organizational practices in a “Framework for Managing Sustainable Supply Chain Practices”. The second scope “Acting Out” compares practices from 32 recognized sustainability leaders from five different industries through a “Benchmarks Practices Bank”. The third scope “Acting Beyond” supports defining and managing a portfolio of sustainable supply chain practices through a “Practices Portfolio Planning Matrix” which provides a list of opportunities for the exchange of knowledge between Germany and Brazil. The methodology significantly supports supply chain decision makers in planning initiatives and visualizing collaboration opportunities within a firm, industry and shared value chain perfective. As companies become more global, challenges also become greater, thus, a more systematic and holistic approach can lead the way for developing more innovative solutions. In der folgenden Doktorarbeit wird eine Methodologie zur Planung von Nachhaltigkeitsinitiativen im Bereich Supply Chain entwickelt, die aus drei Haupthandlungsfeldern besteht und für welche jeweils der theoretische Hintergrund, sowie geeignete Mechanismen aufgezeigt werden. Der erste Bereich, das sog. „Acting In“, strukturiert organisatorische Tätigkeiten und integriert diese in einen Rahmen, dem „Framework for Managing Sustainable Supply Chain Practices“. Der zweite Bereich - „Acting Out“ - vergleicht verschiedene Verfahren von 32 anerkannten, im Bereich Nachhaltigkeit führenden Unternehmen mit Hilfe der Datenbank “Benchmarks Practices Bank”. „Acting Beyond“ - der dritte Bereich - hilft dabei ein Portfolio mit nachhaltigen Maßnahmen im Supply Chain Bereich zu definieren. Hierfür wird die “Practices Portfolio Planning Matrix” eingeführt, welche gleichzeitig interessante Möglichkeiten zum Wissensaustausch zwischen Deutschland und Brasilien aufzeigt. Die erarbeitete Methodik ist sowohl für die Forschung, als auch für die Anwender im Supply Chain Bereich von großer Bedeutung. Die hier entwickelten Mechanismen unterstützen die Entscheider in den Unternehmen bei der Planung von Nachhaltigkeitsinitiativen im Supply Chain Bereich und verdeutlichen Kooperationsmöglichkeiten auf verschiedenen Ebenen: innerbetrieblich, auf derselben Wertschöpfungsstufe und über die gesamte Wertschöpfungskette hinweg. Da die Unternehmen immer globaler agieren, werden die Herausforderungen größer. Daher kann eine systematischere, ganzheitlichere Herangehensweise ein Ansatz sein, wenn es um die Entwicklung von innovativen Lösungen geht.
Publisher: Universitätsverlag der TU Berlin
ISBN: 3798328609
Category : Business & Economics
Languages : en
Pages : 356
Book Description
This publication presents a methodology for planning sustainable supply chain initiatives, consisting of three scopes, each with its appropriate mechanism and background theory. The first one “Acting In” structures organizational practices in a “Framework for Managing Sustainable Supply Chain Practices”. The second scope “Acting Out” compares practices from 32 recognized sustainability leaders from five different industries through a “Benchmarks Practices Bank”. The third scope “Acting Beyond” supports defining and managing a portfolio of sustainable supply chain practices through a “Practices Portfolio Planning Matrix” which provides a list of opportunities for the exchange of knowledge between Germany and Brazil. The methodology significantly supports supply chain decision makers in planning initiatives and visualizing collaboration opportunities within a firm, industry and shared value chain perfective. As companies become more global, challenges also become greater, thus, a more systematic and holistic approach can lead the way for developing more innovative solutions. In der folgenden Doktorarbeit wird eine Methodologie zur Planung von Nachhaltigkeitsinitiativen im Bereich Supply Chain entwickelt, die aus drei Haupthandlungsfeldern besteht und für welche jeweils der theoretische Hintergrund, sowie geeignete Mechanismen aufgezeigt werden. Der erste Bereich, das sog. „Acting In“, strukturiert organisatorische Tätigkeiten und integriert diese in einen Rahmen, dem „Framework for Managing Sustainable Supply Chain Practices“. Der zweite Bereich - „Acting Out“ - vergleicht verschiedene Verfahren von 32 anerkannten, im Bereich Nachhaltigkeit führenden Unternehmen mit Hilfe der Datenbank “Benchmarks Practices Bank”. „Acting Beyond“ - der dritte Bereich - hilft dabei ein Portfolio mit nachhaltigen Maßnahmen im Supply Chain Bereich zu definieren. Hierfür wird die “Practices Portfolio Planning Matrix” eingeführt, welche gleichzeitig interessante Möglichkeiten zum Wissensaustausch zwischen Deutschland und Brasilien aufzeigt. Die erarbeitete Methodik ist sowohl für die Forschung, als auch für die Anwender im Supply Chain Bereich von großer Bedeutung. Die hier entwickelten Mechanismen unterstützen die Entscheider in den Unternehmen bei der Planung von Nachhaltigkeitsinitiativen im Supply Chain Bereich und verdeutlichen Kooperationsmöglichkeiten auf verschiedenen Ebenen: innerbetrieblich, auf derselben Wertschöpfungsstufe und über die gesamte Wertschöpfungskette hinweg. Da die Unternehmen immer globaler agieren, werden die Herausforderungen größer. Daher kann eine systematischere, ganzheitlichere Herangehensweise ein Ansatz sein, wenn es um die Entwicklung von innovativen Lösungen geht.
Sustainable Supply Chain Management
Author: Balkan Cetinkaya
Publisher: Springer Science & Business Media
ISBN: 3642120237
Category : Business & Economics
Languages : en
Pages : 291
Book Description
This book focuses on the need to develop sustainable supply chains - economically, environmentally and socially. This book is not about a wish list of impractical choices, but the reality of decisions faced by all those involved in supply chain management today. Our definition of sustainable supply chains is not restricted to so-called "green" supply chains, but recognises that in order to be truly sustainable, supply chains must operate within a realistic financial structure, as well as contribute value to our society. Supply chains are not sustainable unless they are realistically funded and valued. Thus, a real definition of sustainable supply chain management must take account of all relevant economic, social and environmental issues. This book contains examples from a wide range of real-life case studies, and synthesizes the learnings from these many different situations to provide the fundamental building blocks at the centre of successful logistics and supply chain management.
Publisher: Springer Science & Business Media
ISBN: 3642120237
Category : Business & Economics
Languages : en
Pages : 291
Book Description
This book focuses on the need to develop sustainable supply chains - economically, environmentally and socially. This book is not about a wish list of impractical choices, but the reality of decisions faced by all those involved in supply chain management today. Our definition of sustainable supply chains is not restricted to so-called "green" supply chains, but recognises that in order to be truly sustainable, supply chains must operate within a realistic financial structure, as well as contribute value to our society. Supply chains are not sustainable unless they are realistically funded and valued. Thus, a real definition of sustainable supply chain management must take account of all relevant economic, social and environmental issues. This book contains examples from a wide range of real-life case studies, and synthesizes the learnings from these many different situations to provide the fundamental building blocks at the centre of successful logistics and supply chain management.
Applications of Contemporary Management Approaches in Supply Chains
Author: Hakan Tozan
Publisher: BoD – Books on Demand
ISBN: 953512045X
Category : Business & Economics
Languages : en
Pages : 170
Book Description
In today's rapidly changing business environment, strong influence of globalization and information technologies drives practitioners and researchers of modern supply chain management, who are interested in applying different contemporary management paradigms and approaches, to supply chain process. This book intends to provide a guide to researchers, graduate students and practitioners by incorporating every aspect of management paradigms into overall supply chain functions such as procurement, warehousing, manufacturing, transportation and disposal. More specifically, this book aims to present recent approaches and ideas including experiences and applications in the field of supply chains, which may give a reference point and useful information for new research and to those allied, affiliated with and peripheral to the field of supply chains and its management.
Publisher: BoD – Books on Demand
ISBN: 953512045X
Category : Business & Economics
Languages : en
Pages : 170
Book Description
In today's rapidly changing business environment, strong influence of globalization and information technologies drives practitioners and researchers of modern supply chain management, who are interested in applying different contemporary management paradigms and approaches, to supply chain process. This book intends to provide a guide to researchers, graduate students and practitioners by incorporating every aspect of management paradigms into overall supply chain functions such as procurement, warehousing, manufacturing, transportation and disposal. More specifically, this book aims to present recent approaches and ideas including experiences and applications in the field of supply chains, which may give a reference point and useful information for new research and to those allied, affiliated with and peripheral to the field of supply chains and its management.
Sustainable Food Supply Chains
Author: Riccardo Accorsi
Publisher: Academic Press
ISBN: 0128134127
Category : Technology & Engineering
Languages : en
Pages : 396
Book Description
Sustainable Food Supply Chains: Planning, Design, and Control through Interdisciplinary Methodologies provides integrated and practicable solutions that aid planners and entrepreneurs in the design and optimization of food production-distribution systems and operations and drives change toward sustainable food ecosystems. With synthesized coverage of the academic literature, this book integrates the quantitative models and tools that address each step of food supply chain operations to provide readers with easy access to support-decision quantitative and practicable methods. Broken into three parts, the book begins with an introduction and problem statement. The second part presents quantitative models and tools as an integrated framework for the food supply chain system and operations design. The book concludes with the presentation of case studies and applications focused on specific food chains. Sustainable Food Supply Chains: Planning, Design, and Control through Interdisciplinary Methodologies will be an indispensable resource for food scientists, practitioners and graduate students studying food systems and other related disciplines. - Contains quantitative models and tools that address the interconnected areas of the food supply chain - Synthesizes academic literature related to sustainable food supply chains - Deals with interdisciplinary fields of research (Industrial Systems Engineering, Food Science, Packaging Science, Decision Science, Logistics and Facility Management, Supply Chain Management, Agriculture and Land-use Planning) that dominate food supply chain systems and operations - Includes case studies and applications
Publisher: Academic Press
ISBN: 0128134127
Category : Technology & Engineering
Languages : en
Pages : 396
Book Description
Sustainable Food Supply Chains: Planning, Design, and Control through Interdisciplinary Methodologies provides integrated and practicable solutions that aid planners and entrepreneurs in the design and optimization of food production-distribution systems and operations and drives change toward sustainable food ecosystems. With synthesized coverage of the academic literature, this book integrates the quantitative models and tools that address each step of food supply chain operations to provide readers with easy access to support-decision quantitative and practicable methods. Broken into three parts, the book begins with an introduction and problem statement. The second part presents quantitative models and tools as an integrated framework for the food supply chain system and operations design. The book concludes with the presentation of case studies and applications focused on specific food chains. Sustainable Food Supply Chains: Planning, Design, and Control through Interdisciplinary Methodologies will be an indispensable resource for food scientists, practitioners and graduate students studying food systems and other related disciplines. - Contains quantitative models and tools that address the interconnected areas of the food supply chain - Synthesizes academic literature related to sustainable food supply chains - Deals with interdisciplinary fields of research (Industrial Systems Engineering, Food Science, Packaging Science, Decision Science, Logistics and Facility Management, Supply Chain Management, Agriculture and Land-use Planning) that dominate food supply chain systems and operations - Includes case studies and applications
Supply Chain 4.0
Author: Emel Aktas
Publisher: Kogan Page Publishers
ISBN: 1789660742
Category : Business & Economics
Languages : en
Pages : 313
Book Description
Supply Chain 4.0 has introduced automation into logistics and supply chain processes, exploiting predictive analytics to better match supply with demand, optimizing operations and using the latest technologies for the last mile delivery such as drones and autonomous robots. Supply Chain 4.0 presents new methods, techniques, and information systems that support the coordination and optimization of logistics processes, reduction of operational costs as well as the emergence of entirely new services and business processes. This edited collection includes contributions from leading international researchers from academia and industry. It considers the latest technologies and operational research methods available to support smart, integrated, and sustainable logistics practices focusing on automation, big data, Internet of Things, and decision support systems for transportation and logistics. It also highlights market requirements and includes case studies of cutting-edge applications from innovators in the logistics industry.
Publisher: Kogan Page Publishers
ISBN: 1789660742
Category : Business & Economics
Languages : en
Pages : 313
Book Description
Supply Chain 4.0 has introduced automation into logistics and supply chain processes, exploiting predictive analytics to better match supply with demand, optimizing operations and using the latest technologies for the last mile delivery such as drones and autonomous robots. Supply Chain 4.0 presents new methods, techniques, and information systems that support the coordination and optimization of logistics processes, reduction of operational costs as well as the emergence of entirely new services and business processes. This edited collection includes contributions from leading international researchers from academia and industry. It considers the latest technologies and operational research methods available to support smart, integrated, and sustainable logistics practices focusing on automation, big data, Internet of Things, and decision support systems for transportation and logistics. It also highlights market requirements and includes case studies of cutting-edge applications from innovators in the logistics industry.
Quantitative Models for Reverse Logistics
Author: Moritz Fleischmann
Publisher: Springer Science & Business Media
ISBN: 364256691X
Category : Technology & Engineering
Languages : en
Pages : 181
Book Description
Economic, marketing, and legislative considerations are increasingly leading companies to take back and recover their products after use. From a logistics perspective, these initiatives give rise to new goods flows from the user back to the producer. The management of these goods flows opposite to the traditional supply chain flows is addressed in the recently emerged field of Reverse Logistics. This monograph considers quantitative models that support decision making in Reverse Logistics. To this end, several recent case studies are reviewed. Moreover, first hand insight from a study on used electronic equipment is reported on. On this basis, logistics issues arising in the management of "reverse" goods flows are identified. Moreover, differences between Reverse Logistics and more traditional logistics contexts are highlighted. Finally, attention is paid to capturing the characteristics of Reverse Logistics in appropriate quantitative models.
Publisher: Springer Science & Business Media
ISBN: 364256691X
Category : Technology & Engineering
Languages : en
Pages : 181
Book Description
Economic, marketing, and legislative considerations are increasingly leading companies to take back and recover their products after use. From a logistics perspective, these initiatives give rise to new goods flows from the user back to the producer. The management of these goods flows opposite to the traditional supply chain flows is addressed in the recently emerged field of Reverse Logistics. This monograph considers quantitative models that support decision making in Reverse Logistics. To this end, several recent case studies are reviewed. Moreover, first hand insight from a study on used electronic equipment is reported on. On this basis, logistics issues arising in the management of "reverse" goods flows are identified. Moreover, differences between Reverse Logistics and more traditional logistics contexts are highlighted. Finally, attention is paid to capturing the characteristics of Reverse Logistics in appropriate quantitative models.
Design Is The Problem
Author: Nathan Shedroff
Publisher: Rosenfeld Media
ISBN: 1933820012
Category : Business & Economics
Languages : en
Pages : 582
Book Description
Design makes a tremendous impact on the produced world in terms of usability, resources, understanding, and priorities. What we produce, how we serve customers and other stakeholders, and even how we understand how the world works is all affected by the design of models and solutions. Designers have an unprecedented opportunity to use their skills to make meaningful, sustainable change in the world—if they know how to focus their skills, time, and agendas. In Design is the Problem: The Future of Design Must be Sustainable, Nathan Shedroff examines how the endemic culture of design often creates unsustainable solutions, and shows how designers can bake sustainability into their design processes in order to produce more sustainable solutions.
Publisher: Rosenfeld Media
ISBN: 1933820012
Category : Business & Economics
Languages : en
Pages : 582
Book Description
Design makes a tremendous impact on the produced world in terms of usability, resources, understanding, and priorities. What we produce, how we serve customers and other stakeholders, and even how we understand how the world works is all affected by the design of models and solutions. Designers have an unprecedented opportunity to use their skills to make meaningful, sustainable change in the world—if they know how to focus their skills, time, and agendas. In Design is the Problem: The Future of Design Must be Sustainable, Nathan Shedroff examines how the endemic culture of design often creates unsustainable solutions, and shows how designers can bake sustainability into their design processes in order to produce more sustainable solutions.
Supply Chain Management
Author: Douglas M. Lambert
Publisher: Supply Chain Management Inst
ISBN: 9780975994931
Category : Business & Economics
Languages : en
Pages : 460
Book Description
Publisher: Supply Chain Management Inst
ISBN: 9780975994931
Category : Business & Economics
Languages : en
Pages : 460
Book Description
Sustainable Supply Chain Management
Author: Joëlle Morana
Publisher: John Wiley & Sons
ISBN: 111860413X
Category : Technology & Engineering
Languages : en
Pages : 228
Book Description
It is commonly recognized that logistics has become a major strategic issue for all companies, whether they are part of the primary, secondary or tertiary sector. Faced with the external pressures of globalization and competition, logistics optimizes processes and reduces production and delivery cycles. The use of Sustainable Supply Chain Management (SuSCM) is now increasingly at the center of thought, due to the numerous factors favoring its implementation: requests from various stakeholders, governmental pressures (decrees, laws, regulations, etc.), environmental pressures (pollution, disappearance of fuel fossils, etc.) and societal pressures (reputation/image, protection, etc.). However, there are still obstacles to the implementation of SuSCM, including significant costs, the complexity of coordination and the lack of communication within the whole supply chain. Nevertheless, it should nowadays be included by any organization in its decisions towards a strategic approach towards sustainability. This book presents each economic, environmental and societal aspect of SuSCM. By considering each of these dimensions separately, the primary objective is to facilitate the implementation of the elements that make it up. Readers are also provided with several “strategic interpretive lenses” to be able to perform audits and diagnostics of each component. Contents: 1. The Economic Aspect of Sustainable Supply Chain Management. 2. The Environmental Aspect of Sustainable Supply Chain Management. 3. The Social/Societal Aspect of Sustainable Supply Chain Management. 4. Sustainable Supply Chain Management Balanced Scorecard. About the Authors Joëlle Morana is Lecturer in management science, attached to the Laboratoire d’Economie des Transports (Transport Economy Laboratory) at University Lumière Lyon II in France. Her fields of research concern economic, environmental and societal logistics.
Publisher: John Wiley & Sons
ISBN: 111860413X
Category : Technology & Engineering
Languages : en
Pages : 228
Book Description
It is commonly recognized that logistics has become a major strategic issue for all companies, whether they are part of the primary, secondary or tertiary sector. Faced with the external pressures of globalization and competition, logistics optimizes processes and reduces production and delivery cycles. The use of Sustainable Supply Chain Management (SuSCM) is now increasingly at the center of thought, due to the numerous factors favoring its implementation: requests from various stakeholders, governmental pressures (decrees, laws, regulations, etc.), environmental pressures (pollution, disappearance of fuel fossils, etc.) and societal pressures (reputation/image, protection, etc.). However, there are still obstacles to the implementation of SuSCM, including significant costs, the complexity of coordination and the lack of communication within the whole supply chain. Nevertheless, it should nowadays be included by any organization in its decisions towards a strategic approach towards sustainability. This book presents each economic, environmental and societal aspect of SuSCM. By considering each of these dimensions separately, the primary objective is to facilitate the implementation of the elements that make it up. Readers are also provided with several “strategic interpretive lenses” to be able to perform audits and diagnostics of each component. Contents: 1. The Economic Aspect of Sustainable Supply Chain Management. 2. The Environmental Aspect of Sustainable Supply Chain Management. 3. The Social/Societal Aspect of Sustainable Supply Chain Management. 4. Sustainable Supply Chain Management Balanced Scorecard. About the Authors Joëlle Morana is Lecturer in management science, attached to the Laboratoire d’Economie des Transports (Transport Economy Laboratory) at University Lumière Lyon II in France. Her fields of research concern economic, environmental and societal logistics.
Conceptualizing and capturing digital transformation’s customer value – a logistics and supply chain management perspective
Author: Junge, Anna Lisa
Publisher: Universitätsverlag der TU Berlin
ISBN: 3798331774
Category : Business & Economics
Languages : en
Pages : 226
Book Description
This thesis aims to add knowledge that contributes to answering the question of how digital transformation technologies can contribute to increasing customer value in logistics and supply chain management (L&SCM), and how manufacturing companies can mindfully use them. The output of the thesis is an architectural framework that proposes performance components, approaches and methodologies that can help in capturing this customer value. To build the basis for such a framework, this research first deduces and presents the underlying definition of digital transformation and describes its potential for, as well as current barriers for its application in, L&SCM. The study uses a systematic literature review to identify nine underlying digital transformation technology bundles. These are: auto-identification technologies; information and communication technologies; the cloud; cyber physical systems; analytics; distributed ledger; automation technologies; augmented and virtual reality; and additive manufacturing. These technologies served as inputs for a nominal group technique workshop aiming to conceptualize the dimensions of customer value based on the technologies. The derived dimensions are information disclosure, time, product/production, service/assistance, quality, choice options, and planning. Based on these findings, this thesis presents an impact assessment for customer-based L&SCM performance. The three-plus-one customer value propositions are availability, servitization, co-creation, and cognition as enhancement. Expert interviews provide the data for the architectural framework for capturing customer value based on digital transformation technologies in L&SCM. The six dimensions covered are the customer value proposition; the value portfolio; scope of collaboration; human resource management and organization; performance management; as well as the (re-)adjusting value assessment. The main scientific contribution lies in conceptualizing the customer value for L&SCM based on digital transformation technologies whereas the architectural framework constitutes the main practical contributions. Ziel dieser Arbeit ist es, die Frage zu beantworten, wie digitale Transformationstechnologien dazu beitragen und bewusst eingesetzt werden können, um den Kundennutzen in Logistik und Supply Chain Management (L&SCM) von produzierenden Unternehmen zu erhöhen. Das Ergebnis ist ein architektonischer Rahmen, der Leistungskomponenten, Ansätze und Methoden vorschlägt, wie dieser Kundenmehrwert erfasst und umgesetzt werden kann. Um die Grundlage für das Framework zu schaffen, leitet diese Arbeit zunächst die zugrunde liegende Definition für digitale Transformation ab und beschreibt deren Potentiale sowie die aktuellen Barrieren für L&SCM. Die relevanten neun digitalen Transformationstechnologiebündel werden auf Basis einer systematischen Literaturanalyse identifiziert. Es handelt sich um Technologien zur automatischen Identifizierung, Informations- und Kommunikationstechnologien, Cloud, cyberphysikalische Systeme, Analytics, Distributed Ledger, Automatisierungstechnologien, Augmented und Virtual Reality sowie Additive Fertigung. Diese Technologien dienen als Input für einen Nominal Group Technique-Workshop, der darauf abzielt, die Dimensionen des Kundennutzens auf der Grundlage dieser Technologien zu konzeptualisieren. Die abgeleiteten Dimensionen sind Informationsverfügbarkeit, Zeit, Produkt/Produktion, Service und Assistenzsysteme, Qualität, Auswahlmöglichkeiten und Planung. Auf der Grundlage dieser Ergebnisse wird ein Einflussmodell für kundenorientierte L&SCM Leistungen vorgestellt. Die drei plus eins Kundenwertversprechen sind Verfügbarkeit, Service, Ko-Kreation und Kognition als Zusatzkomponente bzw. Erweiterung. Experteninterviews dienen als Datenbasis für das architektonische Framework zur Erfassung des Kundennutzens auf der Grundlage digitaler Transformationstechnologien in L&SCM. Die sechs abgedeckten Dimensionen sind das Kundenwertversprechen, das Wertportfolio, Kollaboration, Personalmanagement und Organisation, Leistungsmanagement sowie die Erfassung und Bewertung des Kundenwertes. Der wichtigste wissenschaftliche Beitrag liegt in der Konzeption des Kundennutzens für L&SCM auf der Grundlage digitaler Transformationstechnologien, während der wichtigste praktische Beitrag in dem architektonischen Framework zu sehen ist.
Publisher: Universitätsverlag der TU Berlin
ISBN: 3798331774
Category : Business & Economics
Languages : en
Pages : 226
Book Description
This thesis aims to add knowledge that contributes to answering the question of how digital transformation technologies can contribute to increasing customer value in logistics and supply chain management (L&SCM), and how manufacturing companies can mindfully use them. The output of the thesis is an architectural framework that proposes performance components, approaches and methodologies that can help in capturing this customer value. To build the basis for such a framework, this research first deduces and presents the underlying definition of digital transformation and describes its potential for, as well as current barriers for its application in, L&SCM. The study uses a systematic literature review to identify nine underlying digital transformation technology bundles. These are: auto-identification technologies; information and communication technologies; the cloud; cyber physical systems; analytics; distributed ledger; automation technologies; augmented and virtual reality; and additive manufacturing. These technologies served as inputs for a nominal group technique workshop aiming to conceptualize the dimensions of customer value based on the technologies. The derived dimensions are information disclosure, time, product/production, service/assistance, quality, choice options, and planning. Based on these findings, this thesis presents an impact assessment for customer-based L&SCM performance. The three-plus-one customer value propositions are availability, servitization, co-creation, and cognition as enhancement. Expert interviews provide the data for the architectural framework for capturing customer value based on digital transformation technologies in L&SCM. The six dimensions covered are the customer value proposition; the value portfolio; scope of collaboration; human resource management and organization; performance management; as well as the (re-)adjusting value assessment. The main scientific contribution lies in conceptualizing the customer value for L&SCM based on digital transformation technologies whereas the architectural framework constitutes the main practical contributions. Ziel dieser Arbeit ist es, die Frage zu beantworten, wie digitale Transformationstechnologien dazu beitragen und bewusst eingesetzt werden können, um den Kundennutzen in Logistik und Supply Chain Management (L&SCM) von produzierenden Unternehmen zu erhöhen. Das Ergebnis ist ein architektonischer Rahmen, der Leistungskomponenten, Ansätze und Methoden vorschlägt, wie dieser Kundenmehrwert erfasst und umgesetzt werden kann. Um die Grundlage für das Framework zu schaffen, leitet diese Arbeit zunächst die zugrunde liegende Definition für digitale Transformation ab und beschreibt deren Potentiale sowie die aktuellen Barrieren für L&SCM. Die relevanten neun digitalen Transformationstechnologiebündel werden auf Basis einer systematischen Literaturanalyse identifiziert. Es handelt sich um Technologien zur automatischen Identifizierung, Informations- und Kommunikationstechnologien, Cloud, cyberphysikalische Systeme, Analytics, Distributed Ledger, Automatisierungstechnologien, Augmented und Virtual Reality sowie Additive Fertigung. Diese Technologien dienen als Input für einen Nominal Group Technique-Workshop, der darauf abzielt, die Dimensionen des Kundennutzens auf der Grundlage dieser Technologien zu konzeptualisieren. Die abgeleiteten Dimensionen sind Informationsverfügbarkeit, Zeit, Produkt/Produktion, Service und Assistenzsysteme, Qualität, Auswahlmöglichkeiten und Planung. Auf der Grundlage dieser Ergebnisse wird ein Einflussmodell für kundenorientierte L&SCM Leistungen vorgestellt. Die drei plus eins Kundenwertversprechen sind Verfügbarkeit, Service, Ko-Kreation und Kognition als Zusatzkomponente bzw. Erweiterung. Experteninterviews dienen als Datenbasis für das architektonische Framework zur Erfassung des Kundennutzens auf der Grundlage digitaler Transformationstechnologien in L&SCM. Die sechs abgedeckten Dimensionen sind das Kundenwertversprechen, das Wertportfolio, Kollaboration, Personalmanagement und Organisation, Leistungsmanagement sowie die Erfassung und Bewertung des Kundenwertes. Der wichtigste wissenschaftliche Beitrag liegt in der Konzeption des Kundennutzens für L&SCM auf der Grundlage digitaler Transformationstechnologien, während der wichtigste praktische Beitrag in dem architektonischen Framework zu sehen ist.