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Author: Ari Weinzweig Publisher: Zingerman's Press ISBN: 0989349403 Category : Languages : en Pages : 361
Book Description
The first in a series of books by Zingerman's co-founding partner Ari Weinzweig examines the basic building blocks of the culture and structure we know now as Zingerman's. These approaches are applicable whether you're running a law office, a library, a restaurant, a record label, a software firm, or an organic farm. They are the behind-the-scenes "secret" stuff that goes into making a very special, sustainable business of any kind. Inc. Magazine calls it one of the Best Books for Business Owners.
Author: Ari Weinzweig Publisher: Zingerman's Press ISBN: 0989349403 Category : Languages : en Pages : 361
Book Description
The first in a series of books by Zingerman's co-founding partner Ari Weinzweig examines the basic building blocks of the culture and structure we know now as Zingerman's. These approaches are applicable whether you're running a law office, a library, a restaurant, a record label, a software firm, or an organic farm. They are the behind-the-scenes "secret" stuff that goes into making a very special, sustainable business of any kind. Inc. Magazine calls it one of the Best Books for Business Owners.
Author: Ari Weinzweig Publisher: Hyperion ISBN: 1401305075 Category : Business & Economics Languages : en Pages : 125
Book Description
Entrepreneurial phenomenon Ari Weinzweig, co-founder of the much-loved Zingerman's Deli, shares the secrets to providing world-class customer service. Zingerman's in Ann Arbor, Michigan, is a beloved deli with some of the most loyal clientele around. It has been praised for its products and service in media outlets far and wide, including the New York Times, Men's Journal, Inc. Magazine, Esquire, Atlantic Monthly, USA Today, and Fast Company. And what started out as a small deli has grown to a flourishing restaurant, catering service, bakery, mail-order operation, creamery, and training business. Booming business and loyal customers are proof enough that the Zingerman's team knows a thing or two about customer service. Now in Zingerman's Guide to Giving Great Service, co-founder Ari Weinzweig shares the unique Zingerman method of treating customers, giving the reader step-by-step instructions on what to teach staff, how to train them, how to implement the training, how to measure their success, and finally, how to reward performance. Some of Zingerman's time-tested principles: Customers who get a great product but poor service won't be as loyal as those who are disappointed with a product but get great service. You'll get more complaints if people believe you care enough to listen to them. And that's a good thing. Employees who are rewarded, respected, and well cared for treat customers the same way.
Author: Ari Weinzweig Publisher: ISBN: 9780964895683 Category : Business planning Languages : en Pages : 351
Book Description
The first in a series of books by Zingerman's co-founding partner Ari Weinzweig examines the basic building blocks of the culture and structure we know now as Zingerman's. These approaches are applicable whether you're running a law office, a library, a restaurant, a record label, a software firm, or an organic farm. They are the behind-the-scenes "secret" stuff that goes into making a very special, sustainable business of any kind. Inc. Magazine calls it one of the Best Books for Business Owners.
Author: Ari Weinzweig Publisher: Zingerman's Press ISBN: 0989349462 Category : Languages : en Pages : 600
Book Description
Ari’s new book is the culmination of a lifetime of learning and thirty four years in business, the last three of which have been spent intensively studying, reflecting on, and writing about the critical role of beliefs in the businesses and organizations of which we’re a part. The fruits of that labor are now available in this new 600-page book. We could tell you more about what's in the book but we think John U. Bacon, author of the New York Times' bestseller, Endzone: The Rise, Fall and Return of Michigan Football, said it better than we ever could! “Some business leaders know practice. Some know theory. Ari Weinzweig is one of the few who knows both. He has built a famously successful organization, while giving it more thought than do the business gurus who merely philosophize about such things. The insights Ari shares here are both deeply perceptive and highly practical, from the ideas of Howard Zinn, Viktor Frankl and Anais Nin on one page, to the importance of learning your employees’ names on the next. Like its author, this book is uncommonly smart, helpful, and just plain fun.”
Author: George Woodcock Publisher: Pickle Partners Publishing ISBN: 1789122309 Category : History Languages : en Pages : 388
Book Description
“‘Whoever denies authority and fights against it is an anarchist,’ said Sebastien Faure. The definition is tempting in its simplicity, but simplicity is the first thing to guard against in writing a history of anarchism. Few doctrines or movements have been so confusedly understood in the public mind, and few have presented in their own variety of approach and action so much excuse for confusion.” These are the opening sentences of this book, which brilliantly effaces confusion by providing a critical history of anarchist thought and practice. Mr. Woodcock traces the development of anarchism from its earliest appearances, and the rise and fall of anarchism as a movement aiming at practical social changes during the nineteenth and twentieth centuries. He discusses the ideas of the principal anarchist thinkers—Godwin, Proudhon, Bakunin, Kropotkin, Tolstoy, among others—and explains the various forms—anarchist individualism, anarchist communism, anarcho-syndicalism—that anarchist proposals for change have taken. The development of anarchist organizations, the various forms (peaceful and violent) of anarchist political action in Europe and America, the reasons for the appeal of anarchism at certain periods and to certain people—all these are given full treatment in Mr. Woodcock’s comprehensive work, which closes with a discussion of the causes of anarchism’s failure as a movement and with a consideration of whether there are any elements in anarchist thought that—despite the failure of anarchism as a political panacea—may still be worth preserving in the modern world. “The essential introduction to the classical anarchist thinkers.”—Mark Leier, Director, Centre for Labour Studies, Simon Fraser University
Author: Sho Konishi Publisher: BRILL ISBN: 1684175313 Category : History Languages : en Pages : 440
Book Description
"Mid-nineteenth century Russian radicals who witnessed the Meiji Restoration saw it as the most sweeping revolution in recent history and the impetus for future global progress. Acting outside imperial encounters, they initiated underground transnational networks with Japan. Prominent intellectuals and cultural figures, from Peter Kropotkin and Lev Tolstoy to Saigo Takamori and Tokutomi Roka, pursued these unofficial relationships through correspondence, travel, and networking, despite diplomatic and military conflicts between their respective nations.Tracing these non-state networks, Anarchist Modernity uncovers a major current in Japanese intellectual and cultural life between 1860 and 1930 that might be described as “cooperatist anarchist modernity”—a commitment to realizing a modern society through mutual aid and voluntary activity, without the intervention of state governance. These efforts later crystallized into such movements as the Nonwar Movement, Esperantism, and the popularization of the natural sciences.Examining cooperatist anarchism as an intellectual foundation of modern Japan, Sho Konishi offers a new approach to Japanese history that fundamentally challenges the “logic” of Western modernity. It looks beyond this foundational construct of modern history writing to understand people, practices, and cultural expressions that have been forgotten or dismissed as products of anti-modern nativist counter urges against the West."
Author: Alex Butterworth Publisher: Vintage ISBN: 0307379035 Category : History Languages : en Pages : 537
Book Description
A thrilling history of the rise of anarchism, told through the stories of a number of prominent revolutionaries and the agents of the secret police who pursued them. In the late nineteenth century, nations the world over were mired in economic recession and beset by social unrest, their leaders increasingly threatened by acts of terrorism and assassination from anarchist extremists. In this riveting history of that tumultuous period, Alex Butterworth follows the rise of these revolutionaries from the failed Paris Commune of 1871 to the 1905 Russian Revolution and beyond. Through the interwoven stories of several key anarchists and the secret police who tracked and manipulated them, Butterworth explores how the anarchists were led to increasingly desperate acts of terrorism and murder. Rich in anecdote and with a fascinating array of supporting characters, The World That Never Was is a masterly exploration of the strange twists and turns of history, taking readers on a journey that spans five continents, from the capitals of Europe to a South Pacific penal colony to the heartland of America. It tells the story of a generation that saw its utopian dreams crumble into dangerous desperation and offers a revelatory portrait of an era with uncanny echoes of our own.
Author: Ari Weinzweig
Author: Ari Weinzweig
Author: Ari Weinzweig
Author: Ari Weinzweig
Author: Ari Weinzweig
Author: George Woodcock
Author: Sho Konishi
Author: Ari Weinzweig
Author: Alex Butterworth
Author: Gustave Le Bon
Author: Petr Alekseevich Kropotkin (kni͡azʹ)