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A Human-Centered Approach for Designing Decision Support Systems

A Human-Centered Approach for Designing Decision Support Systems PDF Author: Sean C. G. Kern
Publisher:
ISBN: 9781423535119
Category : Object-oriented methods (Computer science)
Languages : en
Pages : 145

Book Description
The choice to include the human in the decision process affects four key areas of system design: problem representation, system analysis and design, solution technique selection, and interface requirements specification. I introduce a design methodology that captures the necessary choices associated with each of these areas. In particular I show how this methodology is applied to the design of an actual decision Support system for satellite operations scheduling. supporting the user's ability to monitor the actions of the system and to guide the decision process of the system are two key considerations in the successful design of a decision support system. Both of these points rely on the correct specification of human-computer interaction points. Traditional, computer-centered system design approaches do not do this well, if at all, and are insufficient for the design of decision support systems. These approaches typically leave the definition of human-computer interaction points till after the component and system level designs are complete. This is too late however since the component and system level design decisions can impose inflexible constraints on the choice of the human-computer interaction points. This often leads to the design of human-computer interaction points that are only "good enough." These approaches result in ill-conceived problem representations and poor user-system interaction points because the system lacks the underlying architecture to support these constructs efficiently. Decision support systems require a new, human-centered design approach rather than the traditional computer-centered approaches.

A Human-Centered Approach for Designing Decision Support Systems

A Human-Centered Approach for Designing Decision Support Systems PDF Author: Sean C. G. Kern
Publisher:
ISBN: 9781423535119
Category : Object-oriented methods (Computer science)
Languages : en
Pages : 145

Book Description
The choice to include the human in the decision process affects four key areas of system design: problem representation, system analysis and design, solution technique selection, and interface requirements specification. I introduce a design methodology that captures the necessary choices associated with each of these areas. In particular I show how this methodology is applied to the design of an actual decision Support system for satellite operations scheduling. supporting the user's ability to monitor the actions of the system and to guide the decision process of the system are two key considerations in the successful design of a decision support system. Both of these points rely on the correct specification of human-computer interaction points. Traditional, computer-centered system design approaches do not do this well, if at all, and are insufficient for the design of decision support systems. These approaches typically leave the definition of human-computer interaction points till after the component and system level designs are complete. This is too late however since the component and system level design decisions can impose inflexible constraints on the choice of the human-computer interaction points. This often leads to the design of human-computer interaction points that are only "good enough." These approaches result in ill-conceived problem representations and poor user-system interaction points because the system lacks the underlying architecture to support these constructs efficiently. Decision support systems require a new, human-centered design approach rather than the traditional computer-centered approaches.

Social-Behavioral Modeling for Complex Systems

Social-Behavioral Modeling for Complex Systems PDF Author: Paul K. Davis
Publisher: John Wiley & Sons
ISBN: 1119484979
Category : Technology & Engineering
Languages : en
Pages : 881

Book Description
This volume describes frontiers in social-behavioral modeling for contexts as diverse as national security, health, and on-line social gaming. Recent scientific and technological advances have created exciting opportunities for such improvements. However, the book also identifies crucial scientific, ethical, and cultural challenges to be met if social-behavioral modeling is to achieve its potential. Doing so will require new methods, data sources, and technology. The volume discusses these, including those needed to achieve and maintain high standards of ethics and privacy. The result should be a new generation of modeling that will advance science and, separately, aid decision-making on major social and security-related subjects despite the myriad uncertainties and complexities of social phenomena. Intended to be relatively comprehensive in scope, the volume balances theory-driven, data-driven, and hybrid approaches. The latter may be rapidly iterative, as when artificial-intelligence methods are coupled with theory-driven insights to build models that are sound, comprehensible and usable in new situations. With the intent of being a milestone document that sketches a research agenda for the next decade, the volume draws on the wisdom, ideas and suggestions of many noted researchers who draw in turn from anthropology, communications, complexity science, computer science, defense planning, economics, engineering, health systems, medicine, neuroscience, physics, political science, psychology, public policy and sociology. In brief, the volume discusses: Cutting-edge challenges and opportunities in modeling for social and behavioral science Special requirements for achieving high standards of privacy and ethics New approaches for developing theory while exploiting both empirical and computational data Issues of reproducibility, communication, explanation, and validation Special requirements for models intended to inform decision making about complex social systems

The Human-Computer Interaction Handbook

The Human-Computer Interaction Handbook PDF Author: Andrew Sears
Publisher: CRC Press
ISBN: 1410615863
Category : Technology & Engineering
Languages : en
Pages : 1386

Book Description
This second edition of The Human-Computer Interaction Handbook provides an updated, comprehensive overview of the most important research in the field, including insights that are directly applicable throughout the process of developing effective interactive information technologies. It features cutting-edge advances to the scientific

Designing Human-centered Systems for Reflective Decision Making

Designing Human-centered Systems for Reflective Decision Making PDF Author: Alina Pommeranz
Publisher:
ISBN: 9789461913654
Category :
Languages : en
Pages :

Book Description


Human Factors Methods for Design

Human Factors Methods for Design PDF Author: Christopher P. Nemeth
Publisher: CRC Press
ISBN: 1134429215
Category : Technology & Engineering
Languages : en
Pages : 416

Book Description
There is no shortage of available human factors information, but until now there was no single guide on how to use this information. Human Factors Methods for Design: Making Systems Human-Centered is an in-depth field guide to solving human factors challenges in the development process. It provides design and human factors professionals, sys

Human-Computer Interaction

Human-Computer Interaction PDF Author: Andrew Sears
Publisher: CRC Press
ISBN: 1420088866
Category : Computers
Languages : en
Pages : 384

Book Description
Hailed on first publication as a compendium of foundational principles and cutting-edge research, The Human-Computer Interaction Handbook has become the gold standard reference in this field. Derived from select chapters of this groundbreaking resource, Human-Computer Interaction: Design Issues, Solutions, and Applications focuses on HCI from a pri

The Engineering Design of Systems

The Engineering Design of Systems PDF Author: Dennis M. Buede
Publisher: John Wiley & Sons
ISBN: 111902806X
Category : Technology & Engineering
Languages : en
Pages : 584

Book Description
New for the third edition, chapters on: Complete Exercise of the SE Process, System Science and Analytics and The Value of Systems Engineering The book takes a model-based approach to key systems engineering design activities and introduces methods and models used in the real world. This book is divided into three major parts: (1) Introduction, Overview and Basic Knowledge, (2) Design and Integration Topics, (3) Supplemental Topics. The first part provides an introduction to the issues associated with the engineering of a system. The second part covers the critical material required to understand the major elements needed in the engineering design of any system: requirements, architectures (functional, physical, and allocated), interfaces, and qualification. The final part reviews methods for data, process, and behavior modeling, decision analysis, system science and analytics, and the value of systems engineering. Chapter 1 has been rewritten to integrate the new chapters and updates were made throughout the original chapters. Provides an overview of modeling, modeling methods associated with SysML, and IDEF0 Includes a new Chapter 12 that provides a comprehensive review of the topics discussed in Chapters 6 through 11 via a simple system – an automated soda machine Features a new Chapter 15 that reviews General System Theory, systems science, natural systems, cybernetics, systems thinking, quantitative characterization of systems, system dynamics, constraint theory, and Fermi problems and guesstimation Includes a new Chapter 16 on the value of systems engineering with five primary value propositions: systems as a goal-seeking system, systems engineering as a communications interface, systems engineering to avert showstoppers, systems engineering to find and fix errors, and systems engineering as risk mitigation The Engineering Design of Systems: Models and Methods, Third Edition is designed to be an introductory reference for professionals as well as a textbook for senior undergraduate and graduate students in systems engineering.

Human-Centered AI

Human-Centered AI PDF Author: Ben Shneiderman
Publisher: Oxford University Press
ISBN: 0192845292
Category : Computers
Languages : en
Pages : 390

Book Description
The remarkable progress in algorithms for machine and deep learning have opened the doors to new opportunities, and some dark possibilities. However, a bright future awaits those who build on their working methods by including HCAI strategies of design and testing. As many technology companies and thought leaders have argued, the goal is not to replace people, but to empower them by making design choices that give humans control over technology. In Human-Centered AI, Professor Ben Shneiderman offers an optimistic realist's guide to how artificial intelligence can be used to augment and enhance humans' lives. This project bridges the gap between ethical considerations and practical realities to offer a road map for successful, reliable systems. Digital cameras, communications services, and navigation apps are just the beginning. Shneiderman shows how future applications will support health and wellness, improve education, accelerate business, and connect people in reliable, safe, and trustworthy ways that respect human values, rights, justice, and dignity.

Work-Centered Support Systems: A Human-Centered Approach to Intelligent System Design

Work-Centered Support Systems: A Human-Centered Approach to Intelligent System Design PDF Author:
Publisher:
ISBN:
Category :
Languages : en
Pages : 15

Book Description
The Work-Centered Support System (WCSS) approach to human-centered computing focuses on analyzing and supporting cognitive and collaborative work. The WCSS for Global Weather Management (GWM), developed to support weather forecasting and monitoring in an airlift service organization, exemplifies this approach. The WCSS-GWM uses software agents embedded in work domain visualizations to support cognitive and decision-making processes, work artifact production, collaboration, and management of the multiple interwoven tasks that characterize work. It demonstrates and extends cognitive-engineering principles for effecting human-software agent interaction and WCSS concepts.

Decision Support Systems XIV. Human-Centric Group Decision, Negotiation and Decision Support Systems for Societal Transitions

Decision Support Systems XIV. Human-Centric Group Decision, Negotiation and Decision Support Systems for Societal Transitions PDF Author: Sérgio Pedro Duarte
Publisher: Springer Nature
ISBN: 3031593766
Category :
Languages : en
Pages : 148

Book Description