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Author: Ralph Early Publisher: Springer Science & Business Media ISBN: 1461521270 Category : Business & Economics Languages : en Pages : 328
Book Description
Whenever I step into an aeroplane I cannot avoid considering the risks associated with flying. Thoughts of mechanical failure, pilot error and ter rorist action fill my mind. I try to reassure myself with statistics which tell me there is greater chance of injury crossing the road. The moment the plane takes off I am resigned to my fate, placing faith in pilots who are highly qualified and superbly trained for the task of delivering me safely to my destination. To be a passenger in an aeroplane is to express faith in the systems used by the airline. It is to express a faith in the quality of the airline's organisation and the people who work within it. The same is true of surgery. Thoughts of mortality are difficult to avoid when facing the surgeon's knife. However, faith in the surgeon's training and skill; faith in the anaesthetist and theatre technicians, faith in the efficient resources and quality of the hospital all help to convince that there is little need to worry. Apart from flying and surgery there are many facets of life which entail risk, but, knowing the risks, we willingly place our confidence in others to deliver us safely. In the consumption of food, however, few of us consider the risks. Everyday, if we are fortunate, we eat food. Food sustains and gives us pleasure. Food supports our social interactions.
Author: Peter Mears Publisher: CRC Press ISBN: 9781884015533 Category : Business & Economics Languages : en Pages : 238
Book Description
Presenting an unusual and unique system for Continuous Quality Improvement (CQI), this new book is geared for executives who want or need to support quality improvement in their organizations. It is the contributions made by CEO's and upper management that moves the quality process forward, and because of this structure, The Executive Guide to Implementing Quality focuses on the concepts, thinking, and systems necessary for management to operationalize the CQI philosophy. Because quality is not a management problem but rather a problem that involves and requires all people working together at all levels to participate and cooperate, management must engage the organization in the processes that will improve the quality of their goods or services. It is, however, management's job to lead, organize, structure, motivate, and involve the organization in those strategies and systems that will ensure quality improvement. This book explains how to do that. Readers are given a series of exercises and explanations that will help them master the skills and understanding required to identify the management systems they need to support their quality improvement. After reading about a concept, they are asked to contribute to exercises designed to inspire creative and innovative thinking and the exploration of multi-functional options. And because it is the job of management to initiate the quality movement, this book shows how to change defensive thoughts like "that won't work for me" into "what is there that will work here." In addition to showing management how to take the lead in installing CQI in their organization, it also shows how to install the concepts through leadership teams, how to bring out the best in people, how to get top performance from employees and become a world-class organization, and how to reinforce the behaviors necessary to achieve the visions and goals of the organization. This workbook is an easy-and-quick-to-use guide that shows how to identify the support systems that generate desirable outcomes and reinforces them through positive actions.
Author: Ralph Early Publisher: Springer Science & Business Media ISBN: 1461521270 Category : Business & Economics Languages : en Pages : 328
Book Description
Whenever I step into an aeroplane I cannot avoid considering the risks associated with flying. Thoughts of mechanical failure, pilot error and ter rorist action fill my mind. I try to reassure myself with statistics which tell me there is greater chance of injury crossing the road. The moment the plane takes off I am resigned to my fate, placing faith in pilots who are highly qualified and superbly trained for the task of delivering me safely to my destination. To be a passenger in an aeroplane is to express faith in the systems used by the airline. It is to express a faith in the quality of the airline's organisation and the people who work within it. The same is true of surgery. Thoughts of mortality are difficult to avoid when facing the surgeon's knife. However, faith in the surgeon's training and skill; faith in the anaesthetist and theatre technicians, faith in the efficient resources and quality of the hospital all help to convince that there is little need to worry. Apart from flying and surgery there are many facets of life which entail risk, but, knowing the risks, we willingly place our confidence in others to deliver us safely. In the consumption of food, however, few of us consider the risks. Everyday, if we are fortunate, we eat food. Food sustains and gives us pleasure. Food supports our social interactions.
Author: Ray Tricker Publisher: Routledge ISBN: 1000728129 Category : Business & Economics Languages : en Pages : 302
Book Description
This book provides a clear, easy to digest overview of Quality Management Systems (QMS). Critically, it offers the reader an explanation of the International Standards Organization’s (ISO) requirement that in future all new and existing Management Systems Standards will need to have the same high-level structure, commonly referred to as Annex SL, with identical core text, as well as common terms and definitions. In addition to explaining what Annex SL entails, this book provides the reader with a guide to the principles, requirements and interoperability of Quality Management System standards, how to complete internal and external management reviews, third-party audits and evaluations, as well as how to become an ISO Certified Organisation once your QMS is fully established. As a simple and straightforward explanation of QMS Standards and their current requirements, this is a perfect guide for practitioners who need a comprehensive overview to put theory into practice, as well as for undergraduate and postgraduate students studying quality management as part of broader Operations and Management courses.
Author: Darrel Ince Publisher: McGraw-Hill Companies ISBN: 9780077079246 Category : Computers Languages : en Pages : 202
Book Description
This thorough introduction to software quality assurance (SQA) contains advice on how to set up a quality system; how to write standards and procedures; and how to review and improve a quality system already in operation. The book also provides a detailed discussion of the quality demonstration required for all project activities, and practical information on ISO 9001.
Author: Frosini Rubertino Publisher: ISBN: 9781556451690 Category : Nursing homes Languages : en Pages :
Book Description
This book is a data-driven, proactive approach to improving the quality of life, care, and services in nursing homes. It is useful for identifying opportunities for improvement; addressing gaps in systems or processes; developing and implementing an improvement or corrective plan; and continuously monitoring effectiveness of interventions.
Author: John Noland Frye Publisher: Readersmagnet LLC ISBN: 9781949981674 Category : Business & Economics Languages : en Pages : 104
Book Description
This is an upgraded and modernized version of my first book: Ten Mistakes Small Companies Make Implementing Quality-- and How to Correct Them - 2008. In this re-write and update, I draw upon my own company, Transportation Quality Services (TQS), a consulting firm dedicated to improving the Quality of the items and products manufactured, and procured for our clients. Currently, we support the Transportation industry, but also work to assist vendors of a wide variety of products, most of which go into rail and bus vehicles. In the 30+ years in working in Quality, I have seen that too many small manufacturers and suppliers have missed out on dozens of contracts and the resulting opportunities by not having a documented, viable and productive Quality System in their company. Any Federal subsidized project requires the suppliers to be ISO registered, have a similar Quality System, or at least be ISO compliant. This book is a guideline for those companies. In this short, fun book I demystify the Quality Business and provide guidance for implementing a Quality System. For better Quality...for your Bottom Line. This book is also the guideline for a course Transportation Quality Services can teach at the business location on how to implement Quality Systems into any business.
Author: Daniel Galin Publisher: Pearson Education ISBN: 9780201709452 Category : Business & Economics Languages : en Pages : 626
Book Description
Emphasizes the application aspects of software quality assurance (SQA) systems by discussing how to overcome the difficulties in the implementation and operation of them.
Author: J.D. Tannock Publisher: Springer Science & Business Media ISBN: 9401123667 Category : Business & Economics Languages : en Pages : 243
Book Description
Quality is a topical issue in manufacturing. Competitive quality performance still eludes many manufacturers in the traditional industrialized countries. A lack of quality competitiveness is one of the root causes of the relative industrial decline and consequent trade imbalances which plague some Western economies. Many explanations are advanced for poor quality performance. Inadequate levels of investment in advanced technology, together with insufficient education and training of the workforce, are perhaps the most prominent. Some believe these problems are caused by a lack of awareness and commitment from top management, while others point to differences between industrial cultures. The established remedy is known as Total Quality Management (TQM). TQM requires a corporate culture change, driven from the top, and involving every employee in a process of never-ending quality improvement aimed at internal as well as external customers. The techniques deployed to achieve TQM include measures to improve motivation, training in problem-solving and statistical process control (SPC). Quality is, however, only one of the competitive pressures placed It is also upon the manufacturer by the modem global economy. imperative to remain economical and efficient, while increasing the flexibility and responsiveness of the design and manufacturing functions. Here the reduction or elimination of stock is of great importance, particularly as financial interest rates in the less successful manufacturing nations are frequently high. Product life cycles must become ever more compressed in response to the phenomenal design to-manufacture performance of some Pacific rim economies.
Author: Ralph Early
Author: GUIDE International Corporation
Author: Peter Mears
Author: Theodore Crosier
Author: Ralph Early
Author: Ray Tricker
Author: Darrel Ince
Author: Frosini Rubertino
Author: John Noland Frye
Author: Daniel Galin
Author: J.D. Tannock