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Author: Pat Williams Publisher: ISBN: 9781642250114 Category : Business & Economics Languages : en Pages : 0
Book Description
Succeeding at leading--find out how in Pat Williams' "ultimate leadership book." You'll learn the essential skills to help your people achieve, in whatever setting you serve.
Author: Pat Williams Publisher: ISBN: 9781642250114 Category : Business & Economics Languages : en Pages : 0
Book Description
Succeeding at leading--find out how in Pat Williams' "ultimate leadership book." You'll learn the essential skills to help your people achieve, in whatever setting you serve.
Author: Giles Chapman Publisher: Motorbooks International ISBN: 076036866X Category : Sports & Recreation Languages : en Pages : 231
Book Description
Jaguar Century is a lavishly illustrated large-format retrospective examining 100 years of Jaguar, one of the most acclaimed marques in automotive history.
Author: Robert L. Grubb Publisher: ISBN: 9780615480312 Category : Nervous system Languages : en Pages : 442
Book Description
This book describes the history of neurosurgery at Washington University during the first century of the medical school, from 1891 to 1991, with a brief account of neurosurgery during the past two decades. During this period, the neurosurgery service at the School of Medicine has become one of the leading academic training programs in the country and in the world.
Author: Alikhan Baimenov Publisher: Springer ISBN: 9811332150 Category : Political Science Languages : en Pages : 382
Book Description
This book combines academic wisdom and practitioners’ insights to critically examine the challenges faced by civil service systems in the 21st Century. Moreover, the book evaluates what types of civil servants are needed to tackle critical issues such as rapidly ageing populations, increased urbanisation, environmental degradation, swift technological advancement, and globalisation of the market place in the social and economic realm of the 21st Century. Its topics range from civil service development in post-Soviet countries indicating that peer-to-peer learning is the way forward, to civil service reforms in China, Japan, and Korea in their quest to satisfy their citizens demands and expectations in the 21st Century. Other topics span across regional analyses by focusing on current dominant trends and challenges confronting administrative and civil service systems, vis-à-vis technology, innovation and “big data”, and their disruptive effects on society and government. This book will be of interest to both academics and practitioners, and would-be builders of the 21st Century world.
Author: Jack Schneider Publisher: ISBN: 9780826518118 Category : Education Languages : en Pages : 190
Book Description
By the early twenty-first century, a startling consensus had emerged about the overall aim of American school reform. In an era of political discord, and in a field historically known for contentiousness, the notion of promoting educational excellence for all students was a distinct point of bipartisan agreement. Shaped by a corps of entrepreneurial reformers intent on finding "what works" and taking it to scale, this hybrid vision won over the nation's most ambitious and well-resourced policy leaders at foundations and nonprofits, in state and federal government, and in urban school districts from coast to coast. "Excellence for all" might, at first glance, appear to be nothing more than a rhetorical flourish. Who, after all, would oppose the idea of a great education for every student? Yet it is hardly a throwaway phrase. Rather, it represents a surprising fusion of educational policy approaches that had been in tense opposition throughout the twentieth century--those on the right favoring social efficiency, and those on the left supporting social justice. This book seeks to understand why the "excellence for all" vision took hold at the time it did, unpacks the particular beliefs and assumptions embedded in it, and details the often informal coalition building that produced this period of consensus. Examining the nation's largest urban school districts (Los Angeles, Chicago, and New York), the author details three major reform efforts in chapters titled "The Right Space: The Small Schools Movement"; "The Right Teachers: Teach for America"; and "The Right Curriculum: Expanding Advanced Placement."
Author: Dennis Snow Publisher: John Wiley & Sons ISBN: 0470503807 Category : Business & Economics Languages : en Pages : 261
Book Description
A step-by-step guide to designing and implementing an amazing customer service culture In today's competitive business environment, keeping customers happy is the key to long-term success. But some businesses provide much better customer service than others. It's not always clear what works and what doesn't, and implementing new customer service practices midstream can be a difficult, chaotic task. Business leaders who want to transform their business culture into one of customer service excellence need reliable, proven guidance. Unleashing Excellence gives you practical tools and step-by-step guidance tailored to your company's individual customer service needs. It shows you how to navigate your teams through every step of the implementation process to achieve true customer service excellence. The book covers the training and education of your group, how to measure the quality of your service, how to build a culture of personal accountability, and how to recognize excellence and reward it. Fully revised to include updated information on the latest tools and best practices, as well as the stories and lessons learned from those organizations that have used the process described in the book. Offers proven best practices for designing and implementing an excellent customer service culture Simple format divides content into nine "leadership actions" that guide you through a step-by-step process Shows you how to build a common customer service vision for your entire organization Customer service is vital to the survival of your business. If you want to move your organization's customer service practices from good to great, Unleashing Excellence is the key.
Author: James Pitsula Publisher: University of Regina Press ISBN: 0889772436 Category : Education Languages : en Pages : 121
Book Description
As the University of Regina marks 100 years of excellence in education on its campus, Honouring Our Past, Embracing Our Future is a tribute to the thousands of students, faculty members and staff who have contributed to the institution's development over the past century.
Author: Anthony T. Kronman Publisher: Simon and Schuster ISBN: 150119951X Category : Education Languages : en Pages : 288
Book Description
“I want to call it a cry of the heart, but it’s more like a cry of the brain, a calm and erudite one.” —Peggy Noonan, The Wall Street Journal The former dean of Yale Law School argues that the feverish egalitarianism gripping college campuses today is a threat to our democracy. College education is under attack from all sides these days. Most of the handwringing—over free speech, safe zones, trigger warnings, and the babying of students—has focused on the excesses of political correctness. That may be true, but as Anthony Kronman shows, it’s not the real problem. “Necessary, humane, and brave” (Bret Stephens, The New York Times), The Assault on American Excellence makes the case that the boundless impulse for democratic equality gripping college campuses today is a threat to institutions whose job is to prepare citizens to live in a vibrant democracy. Three centuries ago, the founders of our nation saw that for this country to have a robust government, it must have citizens trained to have tough skins, to make up their own minds, and to win arguments not on the basis of emotion but because their side is closer to the truth. Without that, Americans would risk electing demagogues. Kronman is the first to tie today’s campus clashes to the history of American values, drawing on luminaries like Alexis de Tocqueville and John Adams to argue that our modern controversies threaten the best of our intellectual traditions. His tone is warm and wise, that of an educator who has devoted his life to helping students be capable of living up to the demands of a free society—and to do so, they must first be tested in a system that isn’t focused on sympathy at the expense of rigor and that values excellence above all.
Author: Jabari Mahiri Publisher: ISBN: Category : Education Languages : en Pages : 188
Book Description
Covers computer technology, multiculturalism, tracking, race relations, the canon, as well as specific aspects of African American culture, such as signifying and receiver-centered discourse, and the ways in which they affect learning.
Author: Pat Williams
Author: Pat Williams
Author: Giles Chapman
Author: Robert L. Grubb
Author: Alikhan Baimenov
Author: Jack Schneider
Author: Dennis Snow
Author: James Pitsula
Author: Anthony T. Kronman
Author: Jabari Mahiri
Author: Chuck Elledge