Author: John Douglas MillerPublisher:
ISBN:
Category :
Languages : en
Pages : 694
Book Description
A Case Study of the Effects of Implementing Total Quality Management at Perry Printing Corporation and Implications for Adult Learning
Author: John Douglas MillerThe Quality Management Journal
Author: Dissertation Abstracts International
Author: Publisher:
ISBN:
Category : Dissertations, Academic
Languages : en
Pages : 492
Book Description
American Doctoral Dissertations
Author: Publisher:
ISBN:
Category : Dissertation abstracts
Languages : en
Pages : 800
Book Description
Is Total Quality Management Enough for Competitive Advantage?
Author: Jamal K. Al-DabalPublisher: Universal-Publishers
ISBN: 1581121261
Category : Business & Economics
Languages : en
Pages : 119
Book Description
TQM gurus and consultants market it as the best change initiative that provides organizations with a competitive advantage. They also say that it is a cure for all problems that companies face. This dissertation provides intellectual and factual data showing that this is not always the case. There are areas where TQM provides a needed change initiative along with others. In addition, once most companies treat improving their processes as a priority, TQM ceases to give a competitive advantage since it becomes a basic entry point into the competition. The dissertation gives examples showing that contrary to what the consultants propagate: 1. It is not a panacea for all problems in organizations and that it fits all types of organizations, 2. It is not the only way to give organizations a competitive advantage, and 3. TQM's fit for the services sector is discussed with emphasis on customer satisfaction. Also covered are some limitations of TQM including empowerment, times of paradigm shifts, major process changes, and reward systems.
Implementation of Total Quality Management: a Comprehensive Training Program
Author: Rolf E. RogersImplementing Total Quality Management
Author: Publisher:
ISBN: 9781897816004
Category : Total quality management
Languages : en
Pages : 28
Book Description
Quality Wars
Author: Jeremy MainPublisher: Simon and Schuster
ISBN: 1439138451
Category : Business & Economics
Languages : en
Pages : 400
Book Description
The quality revolution in American industry, now more than a decade old, has produced an avalanche of books, but this is the first in-depth study reporting the struggles from inside the companies that have attempted large-scale improvement efforts. Jeremy Main has interviewed more than a dozen chief executives, all of whom have managed quality programs, including Charles Clough of Nashua, Robert Galvin of Motorola, James Hagen of Conrail, Roger Milliken of Milliken, Ray State of Analog Devices, and John Young of Hewlett-Packard, in addition to hundreds of other senior executives, workers, labor representatives, city officials, military officers, and hospital administrators. Through their experiences, Main reveals what works and what doesn't work when an organization attempts the transforming leap into Total Quality Management. Their message comes through loud and clear: it is a tough battle, but persistence can win priceless rewards. The notable successes at BancOne, L.L. Bean, Ford, Hewlett-Packard, Motorola, Saturn, Solectron, and Xerox prove it. However, Main shows that Motorola and Hewlett-Packard, among the earliest and best practitioners of total quality, are still finding obstacles to overcome. And some other early converts, such as Florida Power & Light, have stumbled badly along the way. Main's vivid descriptions of these setbacks capture the difficulties inherent in implementing a total quality system. His dramatic accounts of success and failure at companies such as Milliken and Intel convey valuable knowledge that is otherwise gained only by actual experience. The way to achieve the "new quality" of today, Main shows, is through a full commitment to TQM. He reveals through the experiences of these companies that TQM is not just a management tool, as it has often been used, but a management philosophy that is indispensable in attaining a high level of quality -- now a requisite for competing successfully. With the collaboration of the Juran Institute, Main demonstrates how TQM has transformed companies by improving quality at all levels. The accounts of these triumphs are direct evidence that world-class quality is attainable by American industry, and will inspire and point the way for executives, managers, and government officials in their timeless pursuit of total quality.
Adventures in Total Quality Management
Author: Patrick A. HoughPublisher:
ISBN: 9781860760471
Category : Total quality management
Languages : en
Pages : 181
Book Description
This work describes the trials and tribulations of the narrator in his attempt to implement Total Quality Management in the fictionalized company LoQualScan. Amid staff bickering, turf battles and open skepticism, he must first learn the principles of TQM himself, and then discover how to implement them in the company against fierce resistance. By the end of the narrator's journey, the reader should have gained an understanding of the key tenets of TQM, the many pitfalls awaiting the manager who tries to introduce it, and how those pitfalls can be overcome.
The Adult Learner
Author: Malcolm S. KnowlesPublisher: Routledge
ISBN: 1000072894
Category : Business & Economics
Languages : en
Pages : 407
Book Description
How do you tailor education to the learning needs of adults? Do they learn differently from children? How does their life experience inform their learning processes? These were the questions at the heart of Malcolm Knowles’ pioneering theory of andragogy which transformed education theory in the 1970s. The resulting principles of a self-directed, experiential, problem-centred approach to learning have been hugely influential and are still the basis of the learning practices we use today. Understanding these principles is the cornerstone of increasing motivation and enabling adult learners to achieve. The 9th edition of The Adult Learner has been revised to include: Updates to the book to reflect the very latest advancements in the field. The addition of two new chapters on diversity and inclusion in adult learning, and andragogy and the online adult learner. An updated supporting website. This website for the 9th edition of The Adult Learner will provide basic instructor aids including a PowerPoint presentation for each chapter. Revisions throughout to make it more readable and relevant to your practices. If you are a researcher, practitioner, or student in education, an adult learning practitioner, training manager, or involved in human resource development, this is the definitive book in adult learning you should not be without.