A Career in Customer Service and Tech Support PDF Download

Author: Jeff Mapua
Publisher: The Rosen Publishing Group, Inc
ISBN: 147777887X
Category : Juvenile Nonfiction
Languages : en
Pages : 82

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Book Description
This resource provides information for tech-savvy readers about the ins-and-outs of customer service and technical support, including education requirements, job duties and skills, and how to get started in these fields. This practical guide reveals the best educational and experiential paths to a career and emphasizes the importance of professional networking. It also delves into the statistics most relevant to job-seekers in these fields, examining what the career market looks like long-term and what job-seekers must do to land the career that they want.

Author: Alison Green
Publisher: Ballantine Books
ISBN: 0399181822
Category : Business & Economics
Languages : en
Pages : 306

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Book Description
From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together

Author: Susan Ireland
Publisher: Penguin
ISBN: 9780028640327
Category : Family & Relationships
Languages : en
Pages : 292

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Book Description
From beaches and amusement parks to fast-food restaurants, babysitting, and clerking, more teens are looking for jobs than ever before. With the help of this guide to cool jobs, they will know what to expect and what employers will expect of them.

Author: Shu Chen Hou
Publisher: Kokoshungsan Ltd
ISBN:
Category : Business & Economics
Languages : en
Pages : 420

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Book Description
Unlock the World: Your Ultimate Guide to Digital Nomad Freedom! Are you ready to break free from the traditional office grind and explore a life of boundless possibilities? "Work Anywhere, Explore Everywhere: The Ultimate Freedom Guide for Digital Nomads" is your passport to creating a lifestyle of adventure, flexibility, and professional fulfilment! In today’s interconnected world, more people are discovering the freedom of working from anywhere. Whether you're dreaming of sun-soaked beaches, vibrant cities, or serene mountain retreats, this guide will show you how to make it a reality. What’s Inside: Master the Nomadic Lifestyle: Learn the core concepts of digital nomadism, and explore the benefits and challenges of this exciting, flexible way of living. Assess and Expand Your Skillset: Identify your transferable skills, uncover your strengths, and learn how to market yourself in the remote work world. Find Your Perfect Path: Explore remote work options such as freelancing, entrepreneurship, or remote employment, and discover which path best aligns with your goals and passions. Build Your Mobile Office: Learn how to set up a portable, productive workspace, choose the right tools, and ensure reliable internet access no matter where you are. Financial Freedom: Create a sustainable income, manage your finances while traveling, and master budgeting to maintain your nomadic lifestyle. Remote Job Hunting: Find out how to leverage online job platforms, network effectively, and secure remote contracts from anywhere in the world. Balancing Work and Travel: Master the art of work-life balance, stay productive on the road, and avoid burnout while embracing the adventure. Embrace New Cultures: Learn how to choose destinations, adapt to new environments, and immerse yourself in local cultures with ease. Health and Well-Being: Stay healthy, access healthcare, and manage mental well-being as you navigate the ups and downs of a nomadic life. Overcome Common Challenges: Address roadblocks, deal with isolation, and troubleshoot tech problems like a pro. Plus, New Chapters Covering: Building a personal brand as a digital nomad Mastering time management across multiple time zones Essential digital security tips to protect your data while traveling Navigating the visa and legal challenges of global living Sustainable and responsible travel tips for eco- conscious nomads Bonus Chapter: Essential Tools for Digital Nomads Equip yourself with the best tools for productivity, communication, security, and travel. This bonus chapter offers must-have resources to ensure your success as a digital nomad. Why This Guide? Whether you’re just starting out or looking to refine your digital nomad lifestyle, this comprehensive guide covers everything you need. Packed with actionable tips, real- life strategies, and practical tools, it’s your go-to resource for embracing a life where the world is your office. Start Your Journey Today! Don’t wait for adventure to come to you—create it! With "Work Anywhere, Explore Everywhere", you’ll gain the freedom to work, live, and thrive from anywhere in the world.

Author: Kerry E. Hannon
Publisher: John Wiley & Sons
ISBN: 1119647754
Category : Business & Economics
Languages : en
Pages : 240

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Book Description
Find out how to secure and thrive in a work-from-home or remote-access job. Get out of your work clothes and into pajamas for good! Did you fall in love with working from home during the months of coronavirus restrictions? Is working in your pajamas appealing? Do you want to earn some income on the side? In 2020, the workplace has been transformed and working from home has exploded. It may, in fact, be the new reality of working for many of us, some full-time, some as a hybrid work scenario. With some information and expert guidance, you can transform your workday, take control of your time, and explore exciting new opportunities. Great Pajama Jobs: Your Complete Guide to Working from Home is your playbook. Until recently, you may have gone to an office that was uninspiring or chaotic, or spent a large part of your busy day responding to emails and working on computer–tasks that could easily be accomplished from home. You may have spent hours commuting each day. Then too, you may be a military spouse in search of an ideal remote job to take with you to a new base, or you may need to manage your personal health issues or caregiving duties. Or you may simply want to inch a little closer to a more favorable work-life balance. The truth is you may need the autonomy and flexibility of working remotely for a myriad of reasons. Great Pajama Jobs is your ultimate guide to finding a job where you can work remotely and advance your career while working in pajamas (or certainly something more comfortable than traditional work garb). Learn the nuts and bolts of how to land a remote-access job you love that will allow you to thrive in your career or bring in extra income in retirement Discover up-to-date resources for finding a solid work from home job for professionals Read insightful interviews with professionals who have already made the move successfully Learn more about leading companies recognized for providing remote employment opportunities Explore great remote jobs in a variety of fields There’s something here for everyone, a job-hunter’s smorgasbord. No, this is not the master list of every job under the sun, but you’ll discover plenty of ideas to spur your imagination about how you can make the most of your talents to create work that, well, works for you. Each job description follows this format: the nitty-gritty, pay range, and qualifications needed, with a smattering of job-hunting tips tossed in. In “Kerry’s Great Pajama Jobs Workshop,” you’ll reap the benefits of professional advice and strategies with information to help you land that work-from-home job, including a resume revamp, the best online job boards for home-based positions, tips on time management and organizing a productive home office, tax advice, and help with saving for retirement when you're on your own. Working from home is here, and it’s real. This year’s work-from-home mandates for many workers around the world, due to the coronavirus, has pushed many employers to embrace and trust remote work. Technology has already boosted the phenomenal growth of home-based employment in recent years and continues to do so. Remote jobs are popular for a good reason. They save you commute time and allow you to focus on completing your work productively and successfully, and they typically provide employers significant cost savings as well. You have the flexibility to choose career opportunities that do not require you to commit long hours inside an office environment. Experience all that a more flexible position can offer when you look to the guidance found in this remote employment roadmap. If you land home office work, comfortable work clothing or even PJs may be your wardrobe of the future. Great Pajama Jobs will help you get on track to finding the best remote job for you.

Author:
Publisher: Vault Inc.
ISBN: 1581312830
Category : Occupations
Languages : en
Pages : 389

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Book Description
A job guide for college students.

Author: Jeff Mapua
Publisher: The Rosen Publishing Group, Inc
ISBN: 1508179964
Category : Juvenile Nonfiction
Languages : en
Pages : 82

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Book Description
It can hardly be overstated how important keeping the power running safely is to our health, economy, and general well-being. Students fascinated by STEM topics who have considered working as an electrician will find this book an indispensable primer. Vetted, government-sourced job statistics and outlook, handy tips on looking for and landing a position, lively images, and step-by-step guidance will give students eager to embrace a career as an electrician great insight into one of the most respected and useful trades.

Author: Jeff Mapua
Publisher: The Rosen Publishing Group, Inc
ISBN: 1538381494
Category : Juvenile Nonfiction
Languages : en
Pages : 82

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Book Description
Social media is a part of everyday life, and businesses have taken note. Today, social media managers are needed to help shepherd companies into the next era of how business is done. This resource is a straightforward guide for those who choose social media management as a career path. It explains job preparation and education, networking strategies, and creation of a portfolio and r�sum� and offers practical tips for advancement in the field. It also describes the steps to building a private practice. This accessible, fun volume is an insightful look into a career that is still in its infancy.

Author: Erin Staley
Publisher: The Rosen Publishing Group, Inc
ISBN: 1477778837
Category : Juvenile Nonfiction
Languages : en
Pages : 82

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Book Description
Even in challenging economic times, the hospitality industry is one career field that has consistently proven itself to hold out against difficult financial circumstances. Hundreds of thousands of new job posts are added each year to the already over twelve million people working in the events, food, lodging, and tourism industries. In these pages, exciting work opportunities in these four subcategories of the hospitality field are served up with a smile, giving readers practical steps to finding and excelling in their dream job as a chef, an event coordinator, a museum guide, or in one of the many other exciting jobs explored here.

Author: Scott L. Phillips
Publisher: Oxford University Press
ISBN: 0199996539
Category : Music
Languages : en
Pages : 241

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Book Description
Beyond Sound is a must-read for anyone who loves music technology and wants to build a career in this competitive, fast-paced world. Author Scott L. Phillips draws on his seventeen-year career as a technology trainer and educator, and his extensive network of music technology professionals, to present an intimate view of the exciting world of music technology. The book offers an in-depth consideration of music technology education, including looks at specific programs and a clear explanation of different types of degrees. Moreover, it provides practical guidance on career preparation, including how to get a great internship, how to land that first job, and how to make connections and move up in a variety of businesses from recording to television and film to video games. And Phillips brings stories from successful professionals, who share their experiences, advice, and suggestions.