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Author: Peterson's Publisher: Peterson's ISBN: 0768940621 Category : Study Aids Languages : en Pages : 331
Book Description
Master the Public Safety Dispatcher/911 Operator Exam provides everything you need to succeed on the exam, including two full-length practice tests, thorough review of every question type on the exam, proven test-taking strategies to help you score higher, and comprehensive information for beginning and advanced-level emergency personnel. Also, expert tips on how to best analyze job announcements and interviewing successfully are included to give you an edge over the competition.
Author: Peterson's Publisher: Peterson's ISBN: 0768940621 Category : Study Aids Languages : en Pages : 331
Book Description
Master the Public Safety Dispatcher/911 Operator Exam provides everything you need to succeed on the exam, including two full-length practice tests, thorough review of every question type on the exam, proven test-taking strategies to help you score higher, and comprehensive information for beginning and advanced-level emergency personnel. Also, expert tips on how to best analyze job announcements and interviewing successfully are included to give you an edge over the competition.
Author: Jim Marshall Publisher: Createspace Independent Publishing Platform ISBN: 9781546435273 Category : Languages : en Pages : 414
Book Description
9-1-1 telecommunicators are heavily exposed to traumatic stressors in the line of duty as our nation's Very First Responders. They struggle with PTSD at a rate believed to be four to five times higher than the general public. These 9-1-1 Professionals and their leaders must be equipped to protect their own well-being, and to safeguard the performance of our 9-1-1 centers facing an ever more demanding future. The 911 Training Institute is proud to announce the release of a book that will finally meet this need: The Resilient 9-1-1 Professional: A Comprehensive Guide to Surviving & Thriving Together in the 9-1-1 Center. This volume, edited by Jim Marshall and Tracey Laorenza, brings together an unprecedented group including 9-1-1 frontliners, their managers, joined by subject matter experts in public-safety, mental health and public administration. Together they deliver powerful stories and fascinating science revealing the health risks faced by "9-1-1Pros" and a full spectrum of solutions to manage these risks and optimize the personal and organizational well-being in our 9-1-1 centers. This book stands alone in the 9-1-1 industry and serves as essential training for all front-line dispatchers, supervisors, and managers/directors. It is also imperative reading for all those who influence and benefit from 9-1-1 emergency services: field responders, government officials, mental health professionals; all organizations that aid public-safety agencies; and, all those family and friends who love a dispatcher. Dispatchers face very high stakes every day. Our investment as a nation of 9-1-1 stakeholders in supporting and empowering them must be equally as high.
Author: Caroline Burau Publisher: Minnesota Historical Society ISBN: 9780873516020 Category : Biography & Autobiography Languages : en Pages : 220
Book Description
"At a pace matching the flashing lights on a 911 console, Caroline Burau puts us in the hot seat and shows us the madness, the sadness, and the gallows humor of a profession that serves and protects in ways we never dream. And by telling us what goes on when the microphone is silent, she has taken the voice on the radio and given it heart." Michael Perry, author of Population 485 and Truck: A Love Story "A witty, gritty look at life on the receiving end of our cries for help." Reader's Digest (Editor's Choice) You answer a call from a fourteen-year-old boy asking for someone to arrest his mother, who is smoking crack in their bathroom. You talk with him until the cops arrive, making sure there are no weapons around and learning that his favorite subject in school is lunch. Five minutes later, you have to deal with someone complaining about his neighbor's clarinet practice. What is it like to be on the receiving end of desperate calls for help . . . every day? Caroline Burau, a former newspaper reporter and nursing student who couldn't stand the sight of blood, takes a job as an emergency dispatcher because she likes helping people. But on-the-job training at the comm center proves to be more than she bargained for. As she adjusts to a daily life of catastrophe and comedy, domestics and drunks, cops and robbers, junk food and sarcasm, lost cats and suicides, she discovers that crisis can become routine, that coworkers can be mean--that she must continue to care and, at times, learn how to let go. "The day may come when I have to dial 911. I hope to God that the person who answers is Caroline Burau or someone like her. Funny, honest, and elegantly simple, this book left me with a sense of grace and hope."--Alison McGhee, author of Shadow Baby, Rainlight, Was It Beautiful? and Falling Boy Caroline Burau is a 911 dispatch operator for the police and fire departments in White Bear Lake, Minnesota.
Author: Peterson's Publisher: Peterson's ISBN: 0768928176 Category : Study Aids Languages : en Pages : 290
Book Description
"Peterson's Master the Public Safety Dispatcher/911 Operator Exam, is the must-have guide for those seeking a career as an emergency dispatcher or 911 operator. This guide provides everything you need to succeed on the exam, including full-length practice tests, reviews of every question type on the exam, proven test-taking strategies to help you score higher, and comprehensive information for beginning and advanced-level emergency personnel."--Publisher's website
Author: J Markz Publishing Publisher: Independently Published ISBN: Category : Languages : en Pages : 66
Book Description
Perfect Gift For Awesome Dispatchers Are you looking for a gift for Dispatchers? This adult activity book is a perfect gift for Call Operators. Being a Dispatcher can be so stressful, this entertaining book will surely keep you busy and relax with relatable quotes in mandala designs after a long day at work. Release your stress in the most fun and enjoyable way possible with the help of this activity book. FEATURES: Single-sided images 30 Coloring Pages 8.5 x 11 size Glossy Finished Cover 65 Pages Please see the back cover for a preview of what's inside the book. Show your appreciation for Dispatchers and give them this fun and relatable activity book. Get your copy today!
Author: Kelly R. Rasmussen Publisher: SelectBooks ISBN: 1590792165 Category : Biography & Autobiography Languages : en Pages : 162
Book Description
"A leader in the field of public safety and CEO of a company providing communications training to the 9-1-1 industry descibes her experiences of being an emergency 9-1-1 operator as she rose through the ranks from a rookie 9-1-1 dispatch operator to the director of a large 9-1-1 dispatch center"--
Author: National Learning Corporation Publisher: Passbooks ISBN: 9780837335261 Category : Assistance in emergencies Languages : en Pages : 0
Book Description
The Police Communications Technician Passbook(R) prepares you for your test by allowing you to take practice exams in the subjects you need to study. It provides hundreds of questions and answers in the areas that will likely be covered on your upcoming exam, including but not limited to: understanding written information; communicating written information to another person; remembering new information; recognizing the existence of a problem; combining separate pieces of information to form a general conclusion; and more.
Author: Sheila Hanna-Wiles Publisher: Titletown Publishing, LLC ISBN: 9780985247836 Category : Self-Help Languages : en Pages : 0
Book Description
Two sons describe their journey from finding their murdered father, through the 911 call and on through the aftermath of the murder. It is also the story of their mother, a 911 operator, who finally reconciles grief, overcomes fear, and finds the strength to move her family forward to a healed life--Publisher.
Author: Henry J. Cordes Publisher: WildBlue Press ISBN: 1948239000 Category : True Crime Languages : en Pages : 293
Book Description
A horrific account of the murders, investigation, and trial of the serial killer doctor known as the “Creighton Killer.” “A powerful and compelling story.”—The Haunted Reading Room Detective Derek Mois wasn’t sure what he was dealing with when in March 2008 he walked into a home in an affluent Omaha neighborhood and was confronted with the bodies of an 11-year-old boy and the housekeeper. Both had been murdered with kitchen knives plunged into their throats. Who would do something so vile—and why? Lacking answers, Mois and other detectives working the case were stumped. Five years later, a strikingly similar crime occurred in which two more victims were brutally murdered with knives expertly thrust into their jugular veins. The modus operandi of the murders pointed Mois and a special task force in the direction of looking for a serial killer. But no one could have anticipated that path would lead to the Department of Pathology at Creighton University. In Pathological: The Murderous Rage of Dr. Anthony Garcia, authors Henry J. Cordes and Todd Cooper, who covered the story for the Omaha World-Herald, recount the dramatic tale of deep-seated revenge, determined detectives, and the sensational trial of the doctor-turned-serial killer.
Author: Peterson's
Author: Peterson's
Author: Jim Marshall
Author: Caroline Burau
Author: Peterson's
Author: J Markz Publishing
Author: Kelly R. Rasmussen
Author: National Learning Corporation
Author: Sheila Hanna-Wiles
Author: Henry J. Cordes
Author: Thomas E. McClure