Author: Sigrid de Kaste
Publisher: Lulu.com
ISBN: 147160098X
Category : Business & Economics
Languages : en
Pages : 160
Book Description
Are you a business owner or manager struggling to motivate your employees? Is one of your biggest complaints that you cannot find qualified, competent staff? Does the process of hiring or firing someone make you shudder? Then you may have stumbled upon the support that'll help make it easy for you from now on! 5 Easy Steps to Perfect Employee Performance is step by step, practical and based on my personal experience with real staff in real businesses....and it's often not just about hiring the right people but more about the owner or manager becoming qualified to employ them. This book is going to take you through that process in a step-by-step manner that anyone can follow and put into action. It doesn't matter what type of business you are in or how experienced you are right now. So if you're looking for a way to improve your employee situation, the way your staff are loyal to you and your business, then this book is right for you.
5 Easy Steps to Perfect Employee Performance
Author: Sigrid de Kaste
Publisher: Lulu.com
ISBN: 147160098X
Category : Business & Economics
Languages : en
Pages : 160
Book Description
Are you a business owner or manager struggling to motivate your employees? Is one of your biggest complaints that you cannot find qualified, competent staff? Does the process of hiring or firing someone make you shudder? Then you may have stumbled upon the support that'll help make it easy for you from now on! 5 Easy Steps to Perfect Employee Performance is step by step, practical and based on my personal experience with real staff in real businesses....and it's often not just about hiring the right people but more about the owner or manager becoming qualified to employ them. This book is going to take you through that process in a step-by-step manner that anyone can follow and put into action. It doesn't matter what type of business you are in or how experienced you are right now. So if you're looking for a way to improve your employee situation, the way your staff are loyal to you and your business, then this book is right for you.
Publisher: Lulu.com
ISBN: 147160098X
Category : Business & Economics
Languages : en
Pages : 160
Book Description
Are you a business owner or manager struggling to motivate your employees? Is one of your biggest complaints that you cannot find qualified, competent staff? Does the process of hiring or firing someone make you shudder? Then you may have stumbled upon the support that'll help make it easy for you from now on! 5 Easy Steps to Perfect Employee Performance is step by step, practical and based on my personal experience with real staff in real businesses....and it's often not just about hiring the right people but more about the owner or manager becoming qualified to employ them. This book is going to take you through that process in a step-by-step manner that anyone can follow and put into action. It doesn't matter what type of business you are in or how experienced you are right now. So if you're looking for a way to improve your employee situation, the way your staff are loyal to you and your business, then this book is right for you.
Perfect Phrases for Documenting Employee Performance Problems
Author: Anne Bruce
Publisher: McGraw Hill Professional
ISBN: 007176271X
Category : Business & Economics
Languages : en
Pages : 144
Book Description
Whether it's interviewing for a job, evaluating employee performance, setting goals for the future, or keeping customers happy, the Perfect Phrases series has the tools for precise, effective business communication. Distilling complex ideas into specific phrases that diplomatically and honestly depict the concepts at hand, this invaluable series provides: Ways to enhance customer service in any business Dialogues and scripts to practice interactions with customers or employees--tailorable to any industry or company culture The best answers to a wide range of interview questions Tips for documenting performance issues and conducting face-to-face reviews This quick-reference tool is perfect for managers who need to find effective ways to document performance problems and then be able to offer practical, helpful feedback to those individuals.
Publisher: McGraw Hill Professional
ISBN: 007176271X
Category : Business & Economics
Languages : en
Pages : 144
Book Description
Whether it's interviewing for a job, evaluating employee performance, setting goals for the future, or keeping customers happy, the Perfect Phrases series has the tools for precise, effective business communication. Distilling complex ideas into specific phrases that diplomatically and honestly depict the concepts at hand, this invaluable series provides: Ways to enhance customer service in any business Dialogues and scripts to practice interactions with customers or employees--tailorable to any industry or company culture The best answers to a wide range of interview questions Tips for documenting performance issues and conducting face-to-face reviews This quick-reference tool is perfect for managers who need to find effective ways to document performance problems and then be able to offer practical, helpful feedback to those individuals.
Move
Author: Patty Azzarello
Publisher: John Wiley & Sons
ISBN: 1119348366
Category : Business & Economics
Languages : en
Pages : 211
Book Description
Move past the obstacles and implement your new strategy Move is your guide to mobilizing your whole organization to take your business forward. Whatever your needed transformation may be: a new initiative, a new market, a new product, your fresh strategy is up against a powerful foe: an organization's tendency to stay very busy and completely engaged what it's already doing. This book shows you how to cut through resistance and get your team engaged and proactively doing the new thing! Author Patty Azzarello draws on over twenty-five years of international business management experience to identify the chronic challenges that keep organizations from decisively executing strategy, and to give you a practical game plan for breaking through. Leaders tend to assume that stalls in execution are inevitable, unchanging parts of the workplace—but things can change. At the heart of every execution problem is the fact that there simply are not enough people doing what the business needs. This guide shows you how to get your entire organization on board—remove the fear, excuses, and hurdles—and uphold the new pursuit against distractions and dissent. No transformation can succeed without suitable engagement from the whole organization, but building engagement can be difficult, uncomfortable, and tentative. This book shows you how to get it done. Get your organization to embrace and personally commit to the new work Remove obstacles and passive aggressive attacks that block progress Defend new strategic initiatives against short term pressures to revert to "business as usual" Sustain momentum and the desire to move forward Make sure no one is ever asking, 'Are we still doing this?' Inertia isn't just a law of the universe, it's a law in the workplace that can be a major obstacle to making things happen. The great thing about inertia is that it cuts two ways: a body at rest remains at rest, but a body in motion remains in motion. People love to finish things. Move shows you how to make successful execution the new norm—starting today.
Publisher: John Wiley & Sons
ISBN: 1119348366
Category : Business & Economics
Languages : en
Pages : 211
Book Description
Move past the obstacles and implement your new strategy Move is your guide to mobilizing your whole organization to take your business forward. Whatever your needed transformation may be: a new initiative, a new market, a new product, your fresh strategy is up against a powerful foe: an organization's tendency to stay very busy and completely engaged what it's already doing. This book shows you how to cut through resistance and get your team engaged and proactively doing the new thing! Author Patty Azzarello draws on over twenty-five years of international business management experience to identify the chronic challenges that keep organizations from decisively executing strategy, and to give you a practical game plan for breaking through. Leaders tend to assume that stalls in execution are inevitable, unchanging parts of the workplace—but things can change. At the heart of every execution problem is the fact that there simply are not enough people doing what the business needs. This guide shows you how to get your entire organization on board—remove the fear, excuses, and hurdles—and uphold the new pursuit against distractions and dissent. No transformation can succeed without suitable engagement from the whole organization, but building engagement can be difficult, uncomfortable, and tentative. This book shows you how to get it done. Get your organization to embrace and personally commit to the new work Remove obstacles and passive aggressive attacks that block progress Defend new strategic initiatives against short term pressures to revert to "business as usual" Sustain momentum and the desire to move forward Make sure no one is ever asking, 'Are we still doing this?' Inertia isn't just a law of the universe, it's a law in the workplace that can be a major obstacle to making things happen. The great thing about inertia is that it cuts two ways: a body at rest remains at rest, but a body in motion remains in motion. People love to finish things. Move shows you how to make successful execution the new norm—starting today.
How to Be Good at Performance Appraisals
Author: Dick Grote
Publisher: Harvard Business Press
ISBN: 1422142701
Category : Business & Economics
Languages : en
Pages : 228
Book Description
Do you supervise people? If so, this book is for you. One of a manager’s toughest—and most important—responsibilities is to evaluate an employee’s performance, providing honest feedback and clarifying what they’ve done well and where they need to improve. In How to Be Good at Performance Appraisals, Dick Grote provides a concise, hands-on guide to succeeding at every step of the performance appraisal process—no matter what performance management system your organization uses. Through step-by-step instructions, examples, do-and-don’t bullet lists, sample dialogues, and suggested scripts, he shows you how to handle every appraisal activity from setting goals and defining job responsibilities to evaluating performance quality and discussing the performance evaluation face-to-face. Based on decades of experience guiding managers through their biggest challenges, Grote helps answer the questions he hears most often: • How do I set goals effectively? How many goals should someone set? • How do I evaluate a person’s behaviors? Which counts more, behaviors or results? • How do I determine the right performance appraisal rating? How do I explain my rating to a skeptical employee? • How do I tell someone she’s not meeting my expectations? How do I deliver bad news? Grote also explains how to tackle other thorny performance management tasks, including determining compensation and terminating poor performers. In accessible and useful language, How to Be Good at Performance Appraisals will help you handle performance appraisals confidently and successfully, no matter the size or culture of your organization. It’s the one book you need to excel at this daunting yet critical task.
Publisher: Harvard Business Press
ISBN: 1422142701
Category : Business & Economics
Languages : en
Pages : 228
Book Description
Do you supervise people? If so, this book is for you. One of a manager’s toughest—and most important—responsibilities is to evaluate an employee’s performance, providing honest feedback and clarifying what they’ve done well and where they need to improve. In How to Be Good at Performance Appraisals, Dick Grote provides a concise, hands-on guide to succeeding at every step of the performance appraisal process—no matter what performance management system your organization uses. Through step-by-step instructions, examples, do-and-don’t bullet lists, sample dialogues, and suggested scripts, he shows you how to handle every appraisal activity from setting goals and defining job responsibilities to evaluating performance quality and discussing the performance evaluation face-to-face. Based on decades of experience guiding managers through their biggest challenges, Grote helps answer the questions he hears most often: • How do I set goals effectively? How many goals should someone set? • How do I evaluate a person’s behaviors? Which counts more, behaviors or results? • How do I determine the right performance appraisal rating? How do I explain my rating to a skeptical employee? • How do I tell someone she’s not meeting my expectations? How do I deliver bad news? Grote also explains how to tackle other thorny performance management tasks, including determining compensation and terminating poor performers. In accessible and useful language, How to Be Good at Performance Appraisals will help you handle performance appraisals confidently and successfully, no matter the size or culture of your organization. It’s the one book you need to excel at this daunting yet critical task.
How to Be a Good Employee!
Author: Kimberly Peters
Publisher: CreateSpace
ISBN: 9781497595200
Category :
Languages : en
Pages : 140
Book Description
Today there is more and more pressure on employees in just about every industry and company. With fewer employees expected to do more work, more and more employees are looking for any advantage they can get at work and in the marketplace. "How to Be a Good Employee shows any employee easy yet extremely effective things anyone can do to improve their value in the workplace. things that will bring the employee positive input from management and help them rise above other employees. This will prepare employees for the future and improve their value and job security at the same time. these tips and techniques require no special education or experience. Best of all they are easy and work almost immediately to bring any employee striaght to the top of the ranks! "How to Be a Good Employee" is written in an easy to understand format that helpse nsure that everyone gets the most from the content. The self paced style enalbes everyone to learn at their own pace no matter how fast or slow! If you want to prepare yourself for a better job, or just improve your value in your present job, then "How to Be a Good Employee" is the perfect book for you!
Publisher: CreateSpace
ISBN: 9781497595200
Category :
Languages : en
Pages : 140
Book Description
Today there is more and more pressure on employees in just about every industry and company. With fewer employees expected to do more work, more and more employees are looking for any advantage they can get at work and in the marketplace. "How to Be a Good Employee shows any employee easy yet extremely effective things anyone can do to improve their value in the workplace. things that will bring the employee positive input from management and help them rise above other employees. This will prepare employees for the future and improve their value and job security at the same time. these tips and techniques require no special education or experience. Best of all they are easy and work almost immediately to bring any employee striaght to the top of the ranks! "How to Be a Good Employee" is written in an easy to understand format that helpse nsure that everyone gets the most from the content. The self paced style enalbes everyone to learn at their own pace no matter how fast or slow! If you want to prepare yourself for a better job, or just improve your value in your present job, then "How to Be a Good Employee" is the perfect book for you!
Reality-Based Leadership
Author: Cy Wakeman
Publisher: John Wiley & Sons
ISBN: 0470613505
Category : Business & Economics
Languages : en
Pages : 199
Book Description
Leadership strategies grounded in reality and focused on results Recent polls show that 71% of workers think about quitting their jobs every day. That number would be shocking-if people actually were quitting. Worse, they go to work, punching time clocks and collecting pay checks, while completely checked out emotionally. In Reality-Based Leadership, expert Fast Company blogger Cy Wakeman reveals how to be the kind of leader who changes the way people think about and perceive their circumstances-one who deals with the facts, clarifies roles, gives clear and direct feedback, and insists that everyone do the same-without drama or defensiveness. Filled with dynamic examples, innovative tools, and diagnostic tests, this book shows you how to become a Reality-Based Leader, revealing how to: Uncover destructive thought patterns with yourself and others Diffuse drama and lead the person in front of you Stop managing and start leading, empowering others to focus on facts and think for themselves Equipped with a facts-based, confident approach, you will free yourself from the frustrations you face at work and transform yourself into a Reality-Based Leader, with the ability to liberate and inspire others.
Publisher: John Wiley & Sons
ISBN: 0470613505
Category : Business & Economics
Languages : en
Pages : 199
Book Description
Leadership strategies grounded in reality and focused on results Recent polls show that 71% of workers think about quitting their jobs every day. That number would be shocking-if people actually were quitting. Worse, they go to work, punching time clocks and collecting pay checks, while completely checked out emotionally. In Reality-Based Leadership, expert Fast Company blogger Cy Wakeman reveals how to be the kind of leader who changes the way people think about and perceive their circumstances-one who deals with the facts, clarifies roles, gives clear and direct feedback, and insists that everyone do the same-without drama or defensiveness. Filled with dynamic examples, innovative tools, and diagnostic tests, this book shows you how to become a Reality-Based Leader, revealing how to: Uncover destructive thought patterns with yourself and others Diffuse drama and lead the person in front of you Stop managing and start leading, empowering others to focus on facts and think for themselves Equipped with a facts-based, confident approach, you will free yourself from the frustrations you face at work and transform yourself into a Reality-Based Leader, with the ability to liberate and inspire others.
5 Easy Steps to Perfect Employee Performance
Author: Sigrid de Kaste
Publisher:
ISBN: 9781470085353
Category :
Languages : en
Pages : 160
Book Description
Are you a business owner or manager struggling to motivate your employees? Is one of your biggest complaints that you cannot find qualified, competent staff? Does the process of hiring or firing someone make you shudder? Then you may have stumbled upon the support that'll help make it easy for you from now on! 5 Easy Steps to Perfect Employee Performance is step by step, practical and based on my personal experience with real staff in real businesses....and it's often not just about hiring the right people but more about the owner or manager becoming qualified to employ them. This book is going to take you through that process in a step-by-step manner that anyone can follow and put into action. It doesn't matter what type of business you are in or how experienced you are right now.So if you're looking for a way to improve your employee situation, the way your staff are loyal to you and your business, then this book is right for you.
Publisher:
ISBN: 9781470085353
Category :
Languages : en
Pages : 160
Book Description
Are you a business owner or manager struggling to motivate your employees? Is one of your biggest complaints that you cannot find qualified, competent staff? Does the process of hiring or firing someone make you shudder? Then you may have stumbled upon the support that'll help make it easy for you from now on! 5 Easy Steps to Perfect Employee Performance is step by step, practical and based on my personal experience with real staff in real businesses....and it's often not just about hiring the right people but more about the owner or manager becoming qualified to employ them. This book is going to take you through that process in a step-by-step manner that anyone can follow and put into action. It doesn't matter what type of business you are in or how experienced you are right now.So if you're looking for a way to improve your employee situation, the way your staff are loyal to you and your business, then this book is right for you.
199 Pre-written Employee Performance Appraisals
Author: Stephanie Lyster
Publisher: Atlantic Publishing Company
ISBN: 0910627762
Category : Business & Economics
Languages : en
Pages : 322
Book Description
No matter what type of business or even nonprofit organization you are managing, a written performance appraisal is good management. Employee reviews can serve as a platform for employees to bring forth questions and concerns. This can help increase employee dedication, creativity, and job satisfaction. Reviews allow you to evaluate employees for increased responsibilities and future promotions. You will have written records of your employees performance, get more productivity, and clearly set compensation. Employee appraisals are critical to your organization, but are time-consuming to write. This new book and companion CD-ROM is your solution. You will produce professional-quality performance reviews in minutes. The book provides over 199 pre-written employee phrases you can insert into a blank employee appraisal form. The evaluations are professional, constructive, and direct. See the accompanying CD-ROM for 25 different categories to evaluate your employee in. Each category includes at least 8 different phrases you can choose from to describe your employees performance in that category. Pick and choose which categories you would like to include in your employees performance appraisal and how you want to describe your employees performance in that category and then just insert them all into the prepared appraisal form. The companion CD-ROM is included with the print version of this book; however is not available for download with the electronic version. It may be obtained separately by contacting Atlantic Publishing Group at [email protected] Atlantic Publishing is a small, independent publishing company based in Ocala, Florida. Founded over twenty years ago in the company president's garage, Atlantic Publishing has grown to become a renowned resource for non-fiction books. Today, over 450 titles are in print covering subjects such as small business, healthy living, management, finance, careers, and real estate. Atlantic Publishing prides itself on producing award winning, high-quality manuals that give readers up-to-date, pertinent information, real-world examples, and case studies with expert advice. Every book has resources, contact information, and web sites of the products or companies discussed.
Publisher: Atlantic Publishing Company
ISBN: 0910627762
Category : Business & Economics
Languages : en
Pages : 322
Book Description
No matter what type of business or even nonprofit organization you are managing, a written performance appraisal is good management. Employee reviews can serve as a platform for employees to bring forth questions and concerns. This can help increase employee dedication, creativity, and job satisfaction. Reviews allow you to evaluate employees for increased responsibilities and future promotions. You will have written records of your employees performance, get more productivity, and clearly set compensation. Employee appraisals are critical to your organization, but are time-consuming to write. This new book and companion CD-ROM is your solution. You will produce professional-quality performance reviews in minutes. The book provides over 199 pre-written employee phrases you can insert into a blank employee appraisal form. The evaluations are professional, constructive, and direct. See the accompanying CD-ROM for 25 different categories to evaluate your employee in. Each category includes at least 8 different phrases you can choose from to describe your employees performance in that category. Pick and choose which categories you would like to include in your employees performance appraisal and how you want to describe your employees performance in that category and then just insert them all into the prepared appraisal form. The companion CD-ROM is included with the print version of this book; however is not available for download with the electronic version. It may be obtained separately by contacting Atlantic Publishing Group at [email protected] Atlantic Publishing is a small, independent publishing company based in Ocala, Florida. Founded over twenty years ago in the company president's garage, Atlantic Publishing has grown to become a renowned resource for non-fiction books. Today, over 450 titles are in print covering subjects such as small business, healthy living, management, finance, careers, and real estate. Atlantic Publishing prides itself on producing award winning, high-quality manuals that give readers up-to-date, pertinent information, real-world examples, and case studies with expert advice. Every book has resources, contact information, and web sites of the products or companies discussed.
Ask a Manager
Author: Alison Green
Publisher: Ballantine Books
ISBN: 0399181822
Category : Business & Economics
Languages : en
Pages : 306
Book Description
From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together
Publisher: Ballantine Books
ISBN: 0399181822
Category : Business & Economics
Languages : en
Pages : 306
Book Description
From the creator of the popular website Ask a Manager and New York’s work-advice columnist comes a witty, practical guide to 200 difficult professional conversations—featuring all-new advice! There’s a reason Alison Green has been called “the Dear Abby of the work world.” Ten years as a workplace-advice columnist have taught her that people avoid awkward conversations in the office because they simply don’t know what to say. Thankfully, Green does—and in this incredibly helpful book, she tackles the tough discussions you may need to have during your career. You’ll learn what to say when • coworkers push their work on you—then take credit for it • you accidentally trash-talk someone in an email then hit “reply all” • you’re being micromanaged—or not being managed at all • you catch a colleague in a lie • your boss seems unhappy with your work • your cubemate’s loud speakerphone is making you homicidal • you got drunk at the holiday party Praise for Ask a Manager “A must-read for anyone who works . . . [Alison Green’s] advice boils down to the idea that you should be professional (even when others are not) and that communicating in a straightforward manner with candor and kindness will get you far, no matter where you work.”—Booklist (starred review) “The author’s friendly, warm, no-nonsense writing is a pleasure to read, and her advice can be widely applied to relationships in all areas of readers’ lives. Ideal for anyone new to the job market or new to management, or anyone hoping to improve their work experience.”—Library Journal (starred review) “I am a huge fan of Alison Green’s Ask a Manager column. This book is even better. It teaches us how to deal with many of the most vexing big and little problems in our workplaces—and to do so with grace, confidence, and a sense of humor.”—Robert Sutton, Stanford professor and author of The No Asshole Rule and The Asshole Survival Guide “Ask a Manager is the ultimate playbook for navigating the traditional workforce in a diplomatic but firm way.”—Erin Lowry, author of Broke Millennial: Stop Scraping By and Get Your Financial Life Together
How to Give Employees Performance Feedback and Resolve the Resistance You Know You're Going to Get
Author: Ross Blake
Publisher:
ISBN: 9780615501840
Category : Employees
Languages : en
Pages : 106
Book Description
How to Give Employees Performance Feedback & Resolve the Resistance You Know You're Going to Get! Reviews "Based on solid experience, not theories, these practical skills resolve simple and complex feedback situations at all levels of the organization, and are about as easy-to-read and learn from as possible." -Julie O'Mara, President, O'Mara and Associates; Past National President, American Society for Training & Development; Author and Consultant "Offers many skills and tips to help managers help employees improve their performance...the book suggests several ways to deepen trust and respect in the workplace." -Daniel H. Pink, Author of "Drive" and "A Whole New Mind" "A highly positive approach for giving employees feedback without creating defensiveness or resentment, especially for performance issues or work behaviors that can't wait until performance reviews are conducted." -Jesse Gugino, Director of Continuing Education, State University of New York at Jamestown Product Description A how-to-manual for supervisors, managers, and HR professionals of easy-to-learn performance feedback skills typically not found in other resources. Detailed skills include the following. Giving employees feedback to correct everyday situations, such as not following procedures, surfing the internet during work hours, or spreading negative gossip, etc. Using the core feedback skill necessary for all types of performance appraisal. Giving feedback the way employees want to receive it so they're more likely to cooperate. Resolving employee resistance to feedback. Creating feedback agreements with employees in advance to avoid arguments. Resolving situations where employees agree to improve their performance and don't. Practical skills based on input and results from thousands of seminar participants and their direct reports, not theories. Managers will improve employee performance and develop far more collaborative and productive work relationships with their employees using these skills. Author Ross Blake is a senior level trainer, a consultant, and speaker. For over 20 years, through seminars, coaching, and consulting projects, he's helped thousands of team leaders, supervisors, managers, HR professionals, and business owners improve their feedback and communication skills in order to improve employee performance and manager-employee work relationships. His clients include Fortune 500 and small to mid-size organizations. "Supervisors and managers in all types of workplaces can learn how to turn negative performance and behaviors at the time they occur into positive, win-win outcomes with these simple, straightforward and easy-to-learn skills."-Linda Hepp, Human Resources Manager (Retired), Alcoa, Inc. "If only I'd had this book 20 years ago! It would have saved me and my employees countless hours of debilitating, counterproductive stress."-Ken Weber, President, Weber Asset Management
Publisher:
ISBN: 9780615501840
Category : Employees
Languages : en
Pages : 106
Book Description
How to Give Employees Performance Feedback & Resolve the Resistance You Know You're Going to Get! Reviews "Based on solid experience, not theories, these practical skills resolve simple and complex feedback situations at all levels of the organization, and are about as easy-to-read and learn from as possible." -Julie O'Mara, President, O'Mara and Associates; Past National President, American Society for Training & Development; Author and Consultant "Offers many skills and tips to help managers help employees improve their performance...the book suggests several ways to deepen trust and respect in the workplace." -Daniel H. Pink, Author of "Drive" and "A Whole New Mind" "A highly positive approach for giving employees feedback without creating defensiveness or resentment, especially for performance issues or work behaviors that can't wait until performance reviews are conducted." -Jesse Gugino, Director of Continuing Education, State University of New York at Jamestown Product Description A how-to-manual for supervisors, managers, and HR professionals of easy-to-learn performance feedback skills typically not found in other resources. Detailed skills include the following. Giving employees feedback to correct everyday situations, such as not following procedures, surfing the internet during work hours, or spreading negative gossip, etc. Using the core feedback skill necessary for all types of performance appraisal. Giving feedback the way employees want to receive it so they're more likely to cooperate. Resolving employee resistance to feedback. Creating feedback agreements with employees in advance to avoid arguments. Resolving situations where employees agree to improve their performance and don't. Practical skills based on input and results from thousands of seminar participants and their direct reports, not theories. Managers will improve employee performance and develop far more collaborative and productive work relationships with their employees using these skills. Author Ross Blake is a senior level trainer, a consultant, and speaker. For over 20 years, through seminars, coaching, and consulting projects, he's helped thousands of team leaders, supervisors, managers, HR professionals, and business owners improve their feedback and communication skills in order to improve employee performance and manager-employee work relationships. His clients include Fortune 500 and small to mid-size organizations. "Supervisors and managers in all types of workplaces can learn how to turn negative performance and behaviors at the time they occur into positive, win-win outcomes with these simple, straightforward and easy-to-learn skills."-Linda Hepp, Human Resources Manager (Retired), Alcoa, Inc. "If only I'd had this book 20 years ago! It would have saved me and my employees countless hours of debilitating, counterproductive stress."-Ken Weber, President, Weber Asset Management