20 Training Workshops for Listening Skills PDF Download

Author: Clare Sproston
Publisher: Human Resource Development
ISBN: 0874252040
Category : Business & Economics
Languages : en
Pages : 1

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Author: Terry Gillen
Publisher: Human Resource Development
ISBN: 0874252261
Category : Consumer satisfaction
Languages : en
Pages : 521

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Book Description
20 fully reproducible, training workshops in this volume are ideal for customer service managers, supervisors, coaches and self-directed customer service teams that must set service policies, measure effectiveness and identify where service improvement is needed.

Author: Lisa J. Downs
Publisher: Association for Talent Development
ISBN: 1607285975
Category : Business & Economics
Languages : en
Pages : 205

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Book Description
Most adults have poor listening skills. In fact, with attention spans of less than eight minutes is it any wonder business and personal communications are rife with misunderstanding and needless conflict? Listening Skills Training is a complete resource designed to develop vital listening skills and includes a step-by-step training guide, sample half-, full-, and two-day agendas, classroom handouts, tools, assessments, and ready-to-use PowerPointT slides. A CD-ROM is included.

Author: James W. Williams
Publisher:
ISBN: 9781953036506
Category :
Languages : en
Pages : 176

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Book Description
Discover the Art, Psychology, and Techniques to Become an Amazing Listener Did you know that you could change the entire quality of your life just by focusing on one simple action you do every single day? You'll progress quicker in your career. Your relationships with your co-workers, friends, lovers, and parents, and even with passing strangers, can improve dramatically. You can open your mind to learn new skills and information in a way you've never experienced before. What is this change? It's the change of learning how to listen to others properly. Listening Skills Training: How to Truly Listen, Understand, and Validate for Better and Deeper Connections dives deep into the art of listening, a seemingly long-lost skill that so many of us have forgotten how to do properly, despite it being able to bring so many benefits into everyone's lives. After all, there's a reason the experts claim that the most important element of any successful relationship is being able to communicate properly. James will take you on a journey into the science and psychology that goes into listening while providing you with powerful, actionable tips, so you can develop the skill as fast and as effectively as possible. Some of the powerful topics you'll discover include: ● The psychology of listening ● How to become an amazing listener ● How to become more aware of yourself and your own emotions ● Acknowledging your own expectations and judgments that stop you from listening ● How to validate others (the most powerful listening skill you can learn!) ● The art of reading body language ● How to know when someone is lying to you or gaslighting you ● Tips for responding in the best possible way This book is only for readers who are ready to change their lives. Once you're ready to improve your listening skills to improve your relationships in all aspects of life, it's time to turn to the first page. Don't wait any longer... Scroll up and click "Buy Now"!

Author: Gerard Assey
Publisher: Gerard Assey
ISBN:
Category : Business & Economics
Languages : en
Pages : 124

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Book Description
‘Effective Questioning & Listening Skills’ is a comprehensive guide that navigates the nuanced terrain of effective communication. From understanding diverse audiences to crafting purposeful questions, the book delves into the intricacies of communication in varied settings, offering practical insights, real-life scenarios, and actionable exercises. Readers are equipped with tools for self-assessment, goal-setting, and continuous improvement, making this journey a transformative experience. Whether you're a professional, educator, student, or anyone seeking enhanced interpersonal connections, the book provides a roadmap to elevate your questioning and listening skills, fostering a culture of empathy, collaboration, and positive change. Target Readers and Benefits: This book is tailored for professionals, educators, students, and individuals aiming to enhance their communication prowess. Professionals will refine their leadership and teamwork, educators will create engaging learning environments, and students will develop essential life skills. Readers will benefit from improved relationships, enhanced problem-solving, and a profound impact on personal and professional spheres, making this book an indispensable guide for anyone seeking mastery in the art of communication.

Author: Jiani Wu
Publisher:
ISBN:
Category :
Languages : en
Pages : 156

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Book Description
Many teachers, instructors, and training managers had to shift training online in a big rush. Do you find it challenging to stay connected with your students and trainees when everyone is learning from home? Do you wish there were some silver bullet to improve communication virtually dramatically? You probably have heard of active listening skills, and you wonder how you can apply that in a virtual classroom.Many of you may start to search on the internet: How to build good listening skills for my virtual classroom?What are good active listening books for us?Any communication skills improvement tips?Or, Learn active listen.If that sounds like you, search no further.So how can this book help me?This book will first guide you through comprehensive concepts and strategies of active listening in simple languages. Then it will help you understand how active listening works and how you can apply active listening to engage with students. It will also show you specific steps to leverage active listening to shift your mindset toward growth. Overall, it will help you cultivate active listening skills in your virtual classroom, build a healthy and resilient mindset, and improve your students' bond. This online teaching skill will prepare both you and your student to adapt effectively to a virtual learning environment. What will this book include specifically?Learn about necessary active listening skills Develop personal awareness through proactive personal discoveryUnderstand why our expectations, mindfulness, and resilience play essential roles in active listeningUnderstand how emotional intelligence support active listeningLearn how to understand your students better through active listening and motivate them through online learning communities Is this book for me? This book is designed with all educators, instructional designers, and trainers in mind (Pre-K, K-12, higher education, or corporate training). This book is a must-read if you want to use active listening to engage your learners and strengthen communication in the virtual world. Active listening is a vital skill for all of us, not only for learning and teaching but also for the whole life. Let's hop on this adventure together!

Author: Helen White
Publisher: SAGE
ISBN: 1446265145
Category : Education
Languages : en
Pages : 78

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Book Description
`What a gem. This book introduces a whole-school approach to an area that has previously been addressed by the speech and language specialists working with small groups. This approach helps to develop language processing skills by improving the auditory and visual attention skills used The resources on the CD-Rom will be invaluable for reminding pupils if the skills they should be using to learn to listen. This interactive and fun approach explains the difference between the skills of social listening and listening skills necessary for processing information in learning′ - TES Extra, Special Needs `This book is well designed. It utilizes many strategies speech-therapists use in their clinical work. It is a simple resource that is easy to follow and has had good rates of success when delivered by teachers′ - Communication Matters `The programme should lead to improvements in social skills, learning and classroom behaviour, and it is easy to implement with two teaching sessions and a follow-up booster session. There are comprehensive facilitator instructions and all the resources are provided for these fun and interactive sessions that will engage all pupils′ - Learning to Learn Newsletter This book provides a completely new approach to the teaching of listening. Whilst educators are familiar with assessing comprehension, little has been done to ensure that the input process is efficient. By improving auditory and visual attention during a listening activity the authors demonstrate how the process can be enhanced. The programme should lead to improvements in social skills, learning and classroom behaviour, and it is easy to implement with two teaching sessions and a follow-up booster session. There are comprehensive facilitator instructions and all the resources are provided for these fun and interactive sessions that will engage all pupils. The difference between social listening for interaction and accurate listening in a classroom setting is explained. As well as the usual topics: eye contact, body language, acknowledgements etc there is a fascinating section on the neurological evidence for the importance of efficient sitting positions. We expect young people to acquire effective listening skills but it is a complex activity, which benefits direct teaching.

Author: Air University Press
Publisher:
ISBN: 9781079362404
Category :
Languages : en
Pages : 86

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Book Description
Everyone can be a better listener. Using the concepts of what we think, feel, and do about listening, Dr. Kline promotes the need for honing this often neglected communication skill. He presents logical, practical methods that will help you to become a better listener in your personal and professional life in everyday and critical situations.Listening is the neglected communication skill. While all of us have had instruction in reading, writing, and speaking, few have had any formal instruction in listening. This void in our education is especially interesting in light of research showing that most of us spend seven of every 10 minutes we are awake in some form of communication activity. Of these seven minutes (or 70 percent of the time we are awake), 10 percent is spent writing, 15 percent reading, 30 percent talking, and 45 percent listening.

Author: Thomas G. Devine
Publisher:
ISBN:
Category : Study Aids
Languages : en
Pages : 78

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Book Description

Author: Jiani Wu
Publisher:
ISBN:
Category :
Languages : en
Pages : 268

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Book Description
Many teachers, instructors, and training managers had to shift training online in a big rush. Do you find it challenging to stay connected with your students and trainees when everyone is learning from home? Do you wish there were some silver bullet to improve communication virtually dramatically? You probably have heard of active listening skills, and you wonder how you can apply that in a virtual classroom.Many of you may start to search on the internet: How to build good listening skills for my virtual classroom?What are good active listening books for us?Any communication skills improvement tips?Or, Learn active listen.If that sounds like you, search no further.So how can this book help me?This book will first guide you through comprehensive concepts and strategies of active listening in simple languages. Then it will help you understand how active listening works and how you can apply active listening to engage with students. It will also show you specific steps to leverage active listening to shift your mindset toward growth. Overall, it will help you cultivate active listening skills in your virtual classroom, build a healthy and resilient mindset, and improve your students' bond. This online teaching skill will prepare both you and your student to adapt effectively to a virtual learning environment. What will this book include specifically?Learn about necessary active listening skills Develop personal awareness through proactive personal discoveryUnderstand why our expectations, mindfulness, and resilience play essential roles in active listeningUnderstand how emotional intelligence support active listeningLearn how to understand your students better through active listening and motivate them through online learning communities Is this book for me? This book is designed with all educators, instructional designers, and trainers in mind (Pre-K, K-12, higher education, or corporate training). This book is a must-read if you want to use active listening to engage your learners and strengthen communication in the virtual world. Active listening is a vital skill for all of us, not only for learning and teaching but also for the whole life. Let's hop on this adventure together!