Author:
Publisher: ReadHowYouWant.com
ISBN: 1427093466
Category :
Languages : en
Pages : 310
Book Description
151 Quick Ideas to Inspire Your Staff (EasyRead Super Large 18pt Edition)
Author:
Publisher: ReadHowYouWant.com
ISBN: 1427093466
Category :
Languages : en
Pages : 310
Book Description
Publisher: ReadHowYouWant.com
ISBN: 1427093466
Category :
Languages : en
Pages : 310
Book Description
151 Quick Ideas to Increase Sales (EasyRead Super Large 18pt Edition)
Author:
Publisher: ReadHowYouWant.com
ISBN: 1427096724
Category :
Languages : en
Pages : 302
Book Description
Publisher: ReadHowYouWant.com
ISBN: 1427096724
Category :
Languages : en
Pages : 302
Book Description
151 Quick Ideas to Deal With Difficult People (EasyRead Super Large 18pt Edition)
Author:
Publisher: ReadHowYouWant.com
ISBN: 1427096651
Category :
Languages : en
Pages : 278
Book Description
Publisher: ReadHowYouWant.com
ISBN: 1427096651
Category :
Languages : en
Pages : 278
Book Description
151 Quick Ideas to Recognize and Reward Employees (EasyRead Super Large 18pt Edition)
Author:
Publisher: ReadHowYouWant.com
ISBN: 1427096554
Category :
Languages : en
Pages : 286
Book Description
Publisher: ReadHowYouWant.com
ISBN: 1427096554
Category :
Languages : en
Pages : 286
Book Description
Ask The Right Questions (Easyread Super Large 18Pt Edition)
Author:
Publisher: ReadHowYouWant.com
ISBN: 1427099235
Category :
Languages : en
Pages : 330
Book Description
Publisher: ReadHowYouWant.com
ISBN: 1427099235
Category :
Languages : en
Pages : 330
Book Description
151 Quick Ideas to Inspire Your Staff
Author: Jerry Wilson
Publisher: ReadHowYouWant.com
ISBN: 1427093458
Category : Business & Economics
Languages : en
Pages : 270
Book Description
Every quick idea in this book has been selected to directly or indirectly help you gain and retain customers, create relationships, and build a successful business.
Publisher: ReadHowYouWant.com
ISBN: 1427093458
Category : Business & Economics
Languages : en
Pages : 270
Book Description
Every quick idea in this book has been selected to directly or indirectly help you gain and retain customers, create relationships, and build a successful business.
Evaluating Training Programs
Author: Donald Kirkpatrick
Publisher: Berrett-Koehler Publishers
ISBN: 157675796X
Category : Business & Economics
Languages : en
Pages : 399
Book Description
An updated edition of the bestselling classic Donald Kirkpatrick is a true legend in the training field: he is a past president of ASTD, a member of Training magazine's "HRD Hall of Fame," and the recipient of the 2003 "Lifetime Achievement Award in Workplace Learning and Performance" from ASTD In 1959 Donald Kirkpatrick developed a four-level model for evaluating training programs. Since then, the "Kirkpatrick Model" has become the most widely used approach to training evaluation in the corporate, government, and academic worlds. Evaluating Training Programs provided the first comprehensive guide to Kirkpatrick's Four Level Model, along with detailed case studies of how the model is being used successfully in a wide range of programs and institutions. This new edition includes revisions and updates of the existing material plus new case studies that show the four-level model in action. Going beyond just using simple reaction questionnaires to rate training programs, Kirkpatrick's model focuses on four areas for a more comprehensive approach to evaluation: Evaluating Reaction, Evaluating Learning, Evaluating Behavior, and Evaluating Results. Evaluating Training Programs is a how-to book, designed for practitiners in the training field who plan, implement, and evaluate training programs. The author supplements principles and guidelines with numerous sample survey forms for each step of the process. For those who have planned and conducted many programs, as well as those who are new to the training and development field, this book is a handy reference guide that provides a practical and proven model for increasing training effectiveness through evaluation. In the third edition of this classic bestseller, Kirkpatrick offers new forms and procedures for evaluating at all levels and several additional chapters about using balanced scorecards and "Managing Change Effectively." He also includes twelve new case studies from organizations that have been evaluated using one or more of the four levels--Caterpillar, Defense Acquisition University, Microsoft, IBM, Toyota, Nextel, The Regence Group, Denison University, and Pollack Learning Alliance.
Publisher: Berrett-Koehler Publishers
ISBN: 157675796X
Category : Business & Economics
Languages : en
Pages : 399
Book Description
An updated edition of the bestselling classic Donald Kirkpatrick is a true legend in the training field: he is a past president of ASTD, a member of Training magazine's "HRD Hall of Fame," and the recipient of the 2003 "Lifetime Achievement Award in Workplace Learning and Performance" from ASTD In 1959 Donald Kirkpatrick developed a four-level model for evaluating training programs. Since then, the "Kirkpatrick Model" has become the most widely used approach to training evaluation in the corporate, government, and academic worlds. Evaluating Training Programs provided the first comprehensive guide to Kirkpatrick's Four Level Model, along with detailed case studies of how the model is being used successfully in a wide range of programs and institutions. This new edition includes revisions and updates of the existing material plus new case studies that show the four-level model in action. Going beyond just using simple reaction questionnaires to rate training programs, Kirkpatrick's model focuses on four areas for a more comprehensive approach to evaluation: Evaluating Reaction, Evaluating Learning, Evaluating Behavior, and Evaluating Results. Evaluating Training Programs is a how-to book, designed for practitiners in the training field who plan, implement, and evaluate training programs. The author supplements principles and guidelines with numerous sample survey forms for each step of the process. For those who have planned and conducted many programs, as well as those who are new to the training and development field, this book is a handy reference guide that provides a practical and proven model for increasing training effectiveness through evaluation. In the third edition of this classic bestseller, Kirkpatrick offers new forms and procedures for evaluating at all levels and several additional chapters about using balanced scorecards and "Managing Change Effectively." He also includes twelve new case studies from organizations that have been evaluated using one or more of the four levels--Caterpillar, Defense Acquisition University, Microsoft, IBM, Toyota, Nextel, The Regence Group, Denison University, and Pollack Learning Alliance.
Leadership Agility
Author: William B. Joiner
Publisher: John Wiley & Sons
ISBN: 0787979139
Category : Business & Economics
Languages : en
Pages : 341
Book Description
Leadership Agility is the master competency needed for sustained success in today’s complex, fast-paced business environment. Richly illustrated with stories based on original research and decades of work with clients, this groundbreaking book identifies five levels that leaders move through in developing their agility. Significantly, only 10% have mastered the level of agility needed for consistent effectiveness in our turbulent era of global competition. Written in an engaging, down-to-earth style, this book not only provides a map that guides readers in identifying their current level of agility. It also provides practical advice and concrete examples that show managers and leadership development professionals how they can bring greater agility to the initiatives they take every day.
Publisher: John Wiley & Sons
ISBN: 0787979139
Category : Business & Economics
Languages : en
Pages : 341
Book Description
Leadership Agility is the master competency needed for sustained success in today’s complex, fast-paced business environment. Richly illustrated with stories based on original research and decades of work with clients, this groundbreaking book identifies five levels that leaders move through in developing their agility. Significantly, only 10% have mastered the level of agility needed for consistent effectiveness in our turbulent era of global competition. Written in an engaging, down-to-earth style, this book not only provides a map that guides readers in identifying their current level of agility. It also provides practical advice and concrete examples that show managers and leadership development professionals how they can bring greater agility to the initiatives they take every day.
Building a Service Culture
Author:
Publisher: Gower Publishing Company, Limited
ISBN: 9780566081392
Category : Business planning
Languages : en
Pages : 160
Book Description
This text introduces a customer service programme that has been applied, refined and customized in many top businesses. It explains in practical terms how you can build a service culture into your business.
Publisher: Gower Publishing Company, Limited
ISBN: 9780566081392
Category : Business planning
Languages : en
Pages : 160
Book Description
This text introduces a customer service programme that has been applied, refined and customized in many top businesses. It explains in practical terms how you can build a service culture into your business.
Teaching Graphic Design
Author: Steven Heller
Publisher: Simon and Schuster
ISBN: 1621536157
Category : Design
Languages : en
Pages : 564
Book Description
More Than Sixty Course Syllabi That Bring the New Complexity of Graphic Design to Light All graphic designers teach, yet not all graphic designers are teachers. Teaching is a special skill requiring talent, instinct, passion, and organization. But while talent, instinct, and passion are inherent, organization must be acquired and can usually be found in a syllabus. Teaching Graphic Design, Second Edition, contains syllabi that are for all practicing designers and design educators who want to enhance their teaching skills and learn how experienced instructors and professors teach varied tools and impart the knowledge needed to be a designer in the current environment. This second edition is newly revised to include more than thirty new syllabi by a wide range of professional teachers and teaching professionals who address the most current concerns of the graphic design industry, including product, strategic, entrepreneurial, and data design as well as the classic image, type, and layout disciplines. Some of the new syllabi included are: Expressive Typography Designer as Image Maker Emerging Media Production Branding Corporate Design Graphic Design and Visual Culture Impact! Design for Social Change And many more Beginning with first through fourth year of undergraduate courses and ending with a sampling of graduate school course options, Teaching Graphic Design, Second Edition, is the most comprehensive collection of courses for graphic designers of all levels.
Publisher: Simon and Schuster
ISBN: 1621536157
Category : Design
Languages : en
Pages : 564
Book Description
More Than Sixty Course Syllabi That Bring the New Complexity of Graphic Design to Light All graphic designers teach, yet not all graphic designers are teachers. Teaching is a special skill requiring talent, instinct, passion, and organization. But while talent, instinct, and passion are inherent, organization must be acquired and can usually be found in a syllabus. Teaching Graphic Design, Second Edition, contains syllabi that are for all practicing designers and design educators who want to enhance their teaching skills and learn how experienced instructors and professors teach varied tools and impart the knowledge needed to be a designer in the current environment. This second edition is newly revised to include more than thirty new syllabi by a wide range of professional teachers and teaching professionals who address the most current concerns of the graphic design industry, including product, strategic, entrepreneurial, and data design as well as the classic image, type, and layout disciplines. Some of the new syllabi included are: Expressive Typography Designer as Image Maker Emerging Media Production Branding Corporate Design Graphic Design and Visual Culture Impact! Design for Social Change And many more Beginning with first through fourth year of undergraduate courses and ending with a sampling of graduate school course options, Teaching Graphic Design, Second Edition, is the most comprehensive collection of courses for graphic designers of all levels.