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Author: Lorraine L. Ukens Publisher: John Wiley & Sons ISBN: 0787994820 Category : Business & Economics Languages : en Pages : 397
Book Description
101 Ways to Improve Customer Service provides a variety of training and development interventions that can be put to use right now with frontline service employees. Your customer service representatives directly influence the perception that customers have of your products and services and ultimately your company. It is vital that your employees develop service strategies to create a positive image, communicate effectively, and build customer rapport to support the underlying values and beliefs of your organization.
Author: Lorraine L. Ukens Publisher: John Wiley & Sons ISBN: 0787994820 Category : Business & Economics Languages : en Pages : 397
Book Description
101 Ways to Improve Customer Service provides a variety of training and development interventions that can be put to use right now with frontline service employees. Your customer service representatives directly influence the perception that customers have of your products and services and ultimately your company. It is vital that your employees develop service strategies to create a positive image, communicate effectively, and build customer rapport to support the underlying values and beliefs of your organization.
Author: Renee Evenson Publisher: Amacom ISBN: 9780814474549 Category : Business & Economics Languages : en Pages : 0
Book Description
"Award-Winning Customer Service" offers scores of quick tips for readers looking to improve and then maintain their company's level of customer service. The book is filled with practical advice on planning and goal-setting, effective communication, leadership, and other topics.
Author: David Riklan Publisher: Self Improvement Online, Incorporated ISBN: 9780974567266 Category : Self-Help Languages : en Pages : 367
Book Description
Perhaps you're hoping for great wealth and success. Maybe you're looking for true love. Or maybe you're waiting for your dream life to come along. But why are you still hoping and waiting? Go to it! With the help of this valuable compilation of self-improvement teachings, you have the power to change your life for the better.
Author: Jo Condrill Publisher: GoalMinds, Inc. ISBN: 9780966141498 Category : Language Arts & Disciplines Languages : en Pages : 132
Book Description
Have you ever embarrassed yourself by making a grammatical error in an important interview or conversation? Crisp how-to tips and techniques are presented bullet style for beginners and pros alike. Discover your strong points and areas that need attention. Learn what works and what's holding you back. Works in the boardroom as well as the bedroom for improved results.
Author: Orkun Avkan Publisher: Independently Published ISBN: 9781077139947 Category : Languages : en Pages : 214
Book Description
Great Hotel Service outlines proven principles and processes for helping your hotel focus on satisfying your customers. Orkun Avkan's book provides tips and rules in a variety of service topics. One hundred one practical ways in the book will not only motivate you but create a culture to solve problems proactively and deliver exceptional customer service.
Author: Stephanie Goddard Davidson Publisher: Sourcebooks, Inc. ISBN: 1402252285 Category : Business & Economics Languages : en Pages : 119
Book Description
Turn every workday into a source of satisfaction with this treasure trove of 101 ways to improve productivity, minimize stress and find happiness on the job. For example: #34 Smile Do you smile at work? If not, you may be confusing your serious look with professionalism. The reality is that not smiling just makes you look unhappy. #41 Take Ten The next time you can't get started on a task or project, tell yourself you will only work on it for ten minutes. Chances are you'll stick with it once you've started, but even if you move on after ten minutes, you will have accomplished that much more. "This book offers a collection of simple yet powerful ideas to turn every workday into a great workday."—Jeff Anderson, VP Product Management, FranklinCovey
Author: Dolf De Roos Publisher: ISBN: 9780783579016 Category : Betterments Languages : en Pages : 93
Book Description
Dolf de Ros is a real estate investor who bought his first property as an undergraduate student. After completing eight years of university education and earning a PH.D. in Electrical Engineering, he was offered a job at $32,000 per year. The week before, he had completed a real estate deal worth $35,000. Consequently, he didn't accept the job and to this day, has never had one. Dolf willingly shares his enthusiasm for real estate and has 'rattled cages' in audiences in over 16 countries. He passionatel believes that the 'Deal of the Decade' comes along about once a week.
Author: C. Donald J. Waters Publisher: ISBN: 9780749429812 Category : Business planning Languages : en Pages : 0
Book Description
Do you need to improve an area of your business skills? Do you need a quick source of information? Each title contains 101 ways in which to learn and improve new skills to make you a success at work and at home.
Author: Lorraine L. Ukens
Author: Lorraine L. Ukens
Author: Renee Evenson
Author: David Riklan
Author: Jo Condrill
Author: Orkun Avkan
Author: Stephanie Goddard Davidson
Author: Jeremy Koerber
Author: Dolf De Roos
Author: C. Donald J. Waters
Author: Linda Williams Aber