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Author: Marietta Johnson Publisher: ISBN: Category : United States Languages : en Pages : 258
Book Description
This book includes 101 stories about Manitowoc County soldiers and veterans who served in the Vietnam War. Many of these are based on interviews with veterans conducted by Donna Franz in 2010 and beyond. The volume also includes photographs of the veterans, histories of the Vietnam War, a memorial to the 35 area men who were lost (KIA), and the story of Vietnam Veterans of America Chapter 731.
Author: Marietta Johnson Publisher: ISBN: Category : United States Languages : en Pages : 258
Book Description
This book includes 101 stories about Manitowoc County soldiers and veterans who served in the Vietnam War. Many of these are based on interviews with veterans conducted by Donna Franz in 2010 and beyond. The volume also includes photographs of the veterans, histories of the Vietnam War, a memorial to the 35 area men who were lost (KIA), and the story of Vietnam Veterans of America Chapter 731.
Author: Ben Reason Publisher: John Wiley & Sons ISBN: 1118988922 Category : Business & Economics Languages : en Pages : 214
Book Description
A practical approach to better customer experience through service design Service Design for Business helps you transform your customer's experience and keep them engaged through the art of intentional service design. Written by the experts at Livework, this practical guide offers a tangible, effective approach for better responding to customers' needs and demands, and provides concrete strategy that can be implemented immediately. You'll learn how taking a design approach to problem solving helps foster creativity, and how to apply it to the real issues that move businesses forward. Highly visual and organized for easy navigation, this quick read is a handbook for connecting market factors to the organizational challenge of customer experience by seeing your company through the customers' eyes. Livework pioneered the service design industry, and guides organizations including Sony, the British Government, Volkswagen Procter & Gamble, the BBC, and more toward a more carefully curated customer experience. In this book, the Livework experts show you how to put service design to work in your company to solve the ongoing challenge of winning with customers. Approach customer experience from a design perspective See your organization through the lens of the customer Make customer experience an organization-wide responsibility Analyze the market factors that dovetail with customer experience design The Internet and other digital technology has brought the world to your customers' fingertips. With unprecedented choice, consumers are demanding more than just a great product—the organizations coming out on top are designing and delivering experiences tailored to their customers' wants. Service Design for Business gives you the practical insight and service design perspective you need to shape the way your customers view your organization.
Author: David Finkel Publisher: Bond Street Books ISBN: 038568097X Category : Social Science Languages : en Pages : 273
Book Description
No journalist has reckoned with the psychology of war as intimately as David Finkel. In The Good Soldiers, Finkel shadowed the men of the US 2-16 Infantry Battalion in Baghdad as they carried out the grueling fifteen-month "surge" that changed them all forever. Now Finkel has followed many of the same men as they've returned home and struggled to reintegrate - both into their family lives and into society at large. In the ironically titled Thank You for Your Service, Finkel writes with tremendous compassion not just about the soldiers but about their wives and children. Where do soldiers belong after their homecoming? Is it reasonable, or even possible, to expect them to rejoin their communities as if nothing has happened? And in moments of hardship, who can soldiers turn to if they feel alienated by the world they once lived in? These are the questions Finkel faces as he revisits the brave but shaken men of the 2-16. More than a work of journalism, Thank You for Your Service is an act of understanding -- shocking but always riveting, unflinching but deeply humane, it takes us inside the heads of those who must live the rest of their lives with the realities of war.
Author: Amy Newmark Publisher: Simon and Schuster ISBN: 1611592666 Category : Family & Relationships Languages : en Pages : 400
Book Description
Whether you’re a service member, or the spouse, child or parent of one, you know about the sacrifices that you make. You’ll find inspiration, support, and appreciation in this collection of personal stories about military families. You’ll read about growing up in the military, being a military spouse or the parent of a service member, and moving. Lots of moving! And you’ll read about pride and patriotism, heartache and joy, miracles, and the amazing stories that could only happen in the military. You’ll be helping the USO as well, because royalties from this book will support the USO in everything that it does across the globe for service members, their families, and veterans.
Author: Janice Stevens Publisher: Linden Publishing ISBN: 1610351266 Category : Biography & Autobiography Languages : en Pages : 326
Book Description
Perfectly blending a vast historical scope with intensely individual viewpoints, this stirring collection of stories brings a man-on-the-ground perspective to a huge range of military history, with stories of a quarter-century of war from nearly every corner of the earth, including Europe; the Pacific; mainland Asia; a tense confrontation in Guantanamo Bay during the Cuban Missile Crisis; POW camps in Germany, Japan, and California; and the San Joaquin Valley home front from the 1940s through the 1960s. These 72 highly individualized narratives of combat, military service, and the personal sacrifices of war--penned by ordinary San Joaquin Valley residents and buttressed with more than 100 personal photographs--bring commentaries from soldiers, sailors, airmen, marines, nurses, ambulance drivers, and civilians. In simple, direct, and authentic language, with stories both horrific and touching, ""Stories of Service: Volume 2"" perfectly illustrates the personal side of war.
Author: Marietta Johnson
Author: Marietta Johnson
Author: Ben Reason
Author: David Finkel
Author: Amy Newmark
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Author: Janice Stevens
Author: United States. Army. Corps of Engineers. 101st Regiment. E Company
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